Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.6
779 reviews
5 stars
273
4 stars
207
3 stars
125
2 stars
59
1 star
115
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Customers frequently reported issues with incorrect orders, missing items, and forgotten sauces.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Service Speed
Many customers experienced long wait times for their orders, both in-store and at the drive-thru.
Food Quality
There were mixed reviews on food quality, with some items being served cold or poorly prepared.
Customer Service
Customer service was inconsistent, with some employees being friendly while others were reported as rude or unhelpful.
- SKStephanie Kwiatkowski5 days ago5.0Staff is always friendly and professional.
- BLBill LilgreenDec 31, 20255.0A+
- TKTyler KiddDec 20, 20255.0The staff Preston,Zeff,Annie we’re all unbelievable top-tier!!!
- DDDarryl DunkinDec 15, 20253.0It would be perfect if they would just include the dang sauce we ordered. Many fried items, you cannot even order without sauce, but they often forget this simple thing. The bags are sealed up and I feel I shouldn't have to doubt the correctness of my order and check at the counter, every single time. Here I am using Jack In The Box sauces, because they actually care about their customers. I don't know what is wrong with this location or if they are just trying to save a few cents, just include the sauce that is built into the price of the item.
- AAAshDec 13, 20251.0Arby’s please teach your employees how to use the mobile app. I ordered 2 things. JUST 2. Fries and a milkshake. It took them 15 minutes because the milkshake machine was down. Not their fault the employees were so nice and trying their best to fix it but I was on my work lunch and needed to go back soon so I asked for a refund. They told me I had to get a refund through the app which is Understandable because that’s where I ordered. I had just downloaded the app and had no idea how to do a refund so I asked the employees for help on where to go and they said they don’t get taught how to use the app and have no idea how it works. Your own app and you don’t teach it? Why is that? I ended up getting something else I think of lesser value but come on. I still can’t find how to do a refund on the app. I feel bad because the employee was very apologetic and I’m sorry if I was a bit snippy but come on this could have been avoided so easily.