Chipotle Mexican Grill

3.3
1057 reviews
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Business Details

11065 Pacific Crest Pl NW, Silverdale, WA
98383, United States
(360) 204-5647
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Silverdale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
11065 Pacific Crest Pl NW, Silverdale, WA
98383, United States

Hours

Reviews

3.3
1,057 reviews
5 stars
363
4 stars
231
3 stars
103
2 stars
94
1 star
266

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold meals, small portions, and stale ingredients.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mishandled orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and food remnants on the floor.

Staffing Issues

Customers noted that the location is often understaffed, leading to slow service and inadequate food preparation.

Order Accuracy

Many reviews mentioned that orders were frequently incorrect or missing items, particularly with online orders.
  • LC
    Legit Clipz
    Oct 18, 2025
    1.0
    Haven't had Chipotle for a few months. Was in the Plaza getting some other things so decided to grab some lunch. We'll that was a terrible decision. Ordered a carne Asada bowl with black beans, white rice, cheese, and lettuce. I have been on the toilet for the past 4hrs and my stomach is in severe pain.
  • AK
    Alyssa Kornmann
    Oct 9, 2025
    1.0
    This is genuinely consistently the worst chipotle I have ever been to. I don’t know who is making the staffing decisions, but it’s a disaster. There is always a line out the door, with literally only one person making bowls/burritos for dine in. Some employees are cooking in the back or doing To go but the others just stand around. Someone in line in front of me complained to the workers and they literally laughed at her.
  • AA
    A
    Oct 7, 2025
    1.0
    Food sucks,customer service sucks,white young lady attitude is very nasty I will never return
  • AC
    Alicia Carter
    Oct 3, 2025
    1.0
    Incapable of serving non-stale chips even after requesting. Numerous occasions. Sad. I’m over this place
  • VW
    Victoria Wheeler
    Sep 30, 2025
    4.0
    I haven’t eaten chipotle in years but my coworker suggested it tonight and it was actually pretty good. Staff was nice, service was fast. The food isn’t really hot it’s like warm at best and the drink area isn’t very clean but there’s not much else open late around here. She recommended I eat it with Doritos and that really made it much better!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Silverdale offer?

Chipotle Silverdale offers Mexican cuisine, including customizable burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours for Chipotle Mexican Grill in Silverdale?

Chipotle Silverdale is open every day from 10:45 AM to 11:00 PM.