Chipotle Silverdale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and a general lack of cleanliness throughout the restaurant.
Food Quality
Customers frequently reported cold food, small portions, and poorly prepared items, leading to dissatisfaction with the overall food quality.
Customer Service
Numerous reviews mentioned rude or unhelpful staff, with complaints about poor service and lack of attention to customer needs.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inconsistent portion sizes, particularly with online orders.
Staffing Issues
Several reviews pointed out that the location is often understaffed, leading to long wait times and inadequate service during busy hours.
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Pete Tunis
Jan 3, 2026
1.0
Ordered a bowl for delivery. They filled it halfway? Would not recommend.
LR
Luke Robertson
Dec 19, 2025
1.0
Dirty place. Cold food. The meat options that were available were poorly prepared. My proportions were awful, making my burrito a terrible sloppy cylinder of shame and disgrace. Take the trash out and clean up your uniforms. Every single one of the workers had stains on their shirts. CLEAN YOUR TABLES AFTER PEOPLE FINISH.. 70% of the tables had spare mystery liquid or wrappers and food scraps distrubuted on their surfaces. I was pracically kicking debris of fallen tortilla chips and white straw wrappers on my way out.
Never eating here again.
MM
Maddison Maione
Dec 14, 2025
5.0
amazing service! i had a good allergy and they were so considerate. great staff!!🩷
MG
melissa Gatlin
Dec 9, 2025
5.0
Good customer service and food.
LC
Legit Clipz
Oct 18, 2025
1.0
Haven't had Chipotle for a few months. Was in the Plaza getting some other things so decided to grab some lunch. We'll that was a terrible decision. Ordered a carne Asada bowl with black beans, white rice, cheese, and lettuce. I have been on the toilet for the past 4hrs and my stomach is in severe pain.