McDonald's

3.6
1940 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15201 Aurora Ave N, Shoreline, WA
98133, United States

Hours

Reviews

3.6
1,940 reviews
5 stars
676
4 stars
473
3 stars
333
2 stars
160
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with many experiences of incorrect orders and poor communication.

Cleanliness

While some customers noted the restaurant was clean, there were serious concerns about food safety, including hair found in food and unsanitary practices.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect orders.

Speed of Service

Many customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 20 minutes.

Food Quality

Mixed reviews on food quality; while some enjoyed their meals, others reported cold food and unsatisfactory items.
  • DJ
    Destiny Jeffery
    Dec 26, 2025
    5.0
    Took a lil while but did was fresh appreciate that.
  • AK
    Ashley Kasprzak
    Dec 20, 2025
    5.0
    Marsh is always so kind - you have a great team member, and I enjoy how respectful and kind she is every time I stop in
  • MG
    Mary Gerrity
    Nov 19, 2025
    1.0
    People do not speak English very well . Rude at counter had my elderly friend use a kiosk while they waited on others at counter . Which he did not want to use. Was told he couldn't be waited on at counter. They did not do his order correct . There should be people who is bilingual not only know few words in English
  • JB
    Joshea B
    Nov 16, 2025
    1.0
    I went in for a simple McChicken and ended up completely disgusted. When I opened my sandwich, there was a long black hair embedded in the food. Absolutely vile. They remade it, but honestly, that isn’t the point. Every single person working there had long hair hanging down with no hairnets, no tying it back, nothing. It looked like they rolled out of bed and went straight to handling people’s food. It is basic food safety to keep hair secured, and this location clearly doesn’t care. If one hair made it into my sandwich, I can only imagine how many others end up in people’s meals every day. Completely unprofessional, unsanitary, and honestly just gross. I will NOT be returning to this location.
  • LL
    Lucy LaBrasseur
    Nov 11, 2025
    2.0
    Food has been cold last two times I’ve come through, and most recently they gave me the wrong drink which was much higher in calories. As I pulled up to the window I waited for a while and no one was there but my food was ready. Eventually a woman came up and slowly started filling my drink while she talked and laughed with a coworker, pausing and turning to talk with her back to me. She handed me the food and said “sorry about the wait” but it didn’t make me feel better. Im going to find a new location! Fries are way too expensive here to be eaten at room temp.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Shoreline, WA?

McDonald's in Shoreline, WA is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open daily from 4:30 AM until 2:00 AM.