McDonald's

3.5
1931 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15201 Aurora Ave N, Shoreline, WA
98133, United States

Hours

Reviews

3.5
1,931 reviews
5 stars
671
4 stars
469
3 stars
334
2 stars
160
1 star
297

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many experiences of incorrect orders and long wait times.

Cleanliness

The dining area was noted as clean, but there were concerns about hygiene practices among staff.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.

Staff Friendliness

While some customers praised the friendliness of certain employees, others experienced rudeness and lack of professionalism.

Food Quality

Food quality was mixed, with some items praised while others were criticized for being cold or poorly prepared.
  • MG
    Mary Gerrity
    5 days ago
    1.0
    People do not speak English very well . Rude at counter had my elderly friend use a kiosk while they waited on others at counter . Which he did not want to use. Was told he couldn't be waited on at counter. They did not do his order correct . There should be people who is bilingual not only know few words in English
  • JB
    Joshea B
    Nov 16, 2025
    1.0
    I went in for a simple McChicken and ended up completely disgusted. When I opened my sandwich, there was a long black hair embedded in the food. Absolutely vile. They remade it, but honestly, that isn’t the point. Every single person working there had long hair hanging down with no hairnets, no tying it back, nothing. It looked like they rolled out of bed and went straight to handling people’s food. It is basic food safety to keep hair secured, and this location clearly doesn’t care. If one hair made it into my sandwich, I can only imagine how many others end up in people’s meals every day. Completely unprofessional, unsanitary, and honestly just gross. I will NOT be returning to this location.
  • DS
    Destiny Saenz-Santos
    Nov 12, 2025
    5.0
    Nice employees clean restaurant fast service...5 stars will definitely return
  • LL
    Lucy LaBrasseur
    Nov 11, 2025
    2.0
    Food has been cold last two times I’ve come through, and most recently they gave me the wrong drink which was much higher in calories. As I pulled up to the window I waited for a while and no one was there but my food was ready. Eventually a woman came up and slowly started filling my drink while she talked and laughed with a coworker, pausing and turning to talk with her back to me. She handed me the food and said “sorry about the wait” but it didn’t make me feel better. Im going to find a new location! Fries are way too expensive here to be eaten at room temp.
  • EE
    Ethan
    Nov 8, 2025
    1.0
    When I went to order through the drive thru said 4 mchickens and $6 dollar double meal and coffe and I check the bag later and saw there’s only 1 mcchickrm in the bag..

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Shoreline, WA?

McDonald's in Shoreline, WA is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open daily from 4:30 AM until 2:00 AM.