Chipotle Mexican Grill

Reviews

• FJ

  Finding Jaimie

  1 day ago
  1.0
  Customer service was pretty absent. Tried to pick up an order but no one spoke to me as I was waiting at the counter. Waited ten extra minutes just to grab a bag. Kept pushing dine in orders through in front of me without even a “one moment we will be with you”. Communication and acknowledgment is nice. Paid for chips and salsa, salsa filled halfway or less in the cup. Rice is severely undercooked and full of starch still, y’all are gonna hurt someone’s digestive track with this. My quesadilla’s cheese wasn’t even melted in it. Overall very unimpressed by this visit.
• MS

  Madison Swain-Bowden

  3 days ago
  2.0
  I've been to this location a handful of times and three times now I have gotten a depressingly small burrito when I've ordered online for pickup. Today it happened again but the place was clearly too slammed for me to go back and ask for them to remake it. The food tastes fine, but the portion size with the burrito I typically order is tiny! I've added a picture of it in comparison to a bowl. The burrito itself was also wrapped so poorly, also pictured. If I ever come back here, I feel like my only option is to order inside, otherwise I'm certain to get a portion size that isn't worthy of the $15 burrito price. Plus, just look at the bag of chips they gave us! Half of it was taken up by this mega-chip that's just trash!
• LL

  Liu liu

  Mar 5, 2026
  1.0
  Worst experience ever! I ordered three bowls at the Shoreline location today around noon. While eating one of the bowls, I bit into a large metal staple and had to spit it out. I have photos of the metal object and the receipt. This is a serious food safety issue and could have caused injury.
• LH

  Logan Hatcher

  Feb 23, 2026
  1.0
  Ordered takeout and received the bag open with our burrito obviously eaten out of. When we tried to get a refund the staff refused and said it was monitored by camera. Absolute disgrace of employees must work here.If they blatantly eat out of to go orders.I wonder what else goes on around in the back. Steer clear of this dump would rate 0 stars if possible.
• TG

  Tisha Gulati

  Feb 16, 2026
  1.0
  Went in at 10:00pm and they closed at 11pm but had absolutely no salsas left for the night. no medium or red hot salsa at all, when i asked if they had an extra that they would use because i get a veggie bowl and the whole flavor of the bowl is the salsa they told me that they were done for the night. I think it’s crazy that they don’t let u know that before u starting making ur bowl and why are they open till 11 if they aren’t even functioning, the workers had everything packed up like they were going to leave that minute itself, felt like they were annoyed that a customer came into the store. Honestly this experience ruined chipotle for me :(