Wendy's

3.5
369 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3009 Olympic Highway North, Shelton, WA
98584, United States

Hours

Reviews

3.5
369 reviews
5 stars
148
4 stars
73
3 stars
38
2 stars
33
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many receiving cold or incorrect orders.

Service Issues

Numerous reviews highlighted rude staff and poor customer service experiences.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty tables and unkempt dining areas.

Management Concerns

Several reviews pointed to poor management and lack of staff training as contributing factors to the negative experiences.
  • YE
    Yoathzin Equihua
    Nov 4, 2025
    2.0
    I came by tonight, ordered and was told to wait on items. I do not mind at all, but there was only me in the drive through at 730 and u guys close at 11. The fries were Luke warm at best. The guy that brought me my meal just stared at me when I said thank you. As a hospitality worker myself, these kids you hire need to do better. It's a Wendy's so I don't expect much but this was sad.
  • BP
    Brendon Peterson
    Oct 9, 2025
    2.0
    Wrong,cold, barely edible,and expensive. Better than nothing but not by much
  • TE
    Teresa Ellis
    Aug 26, 2025
    5.0
    The food was tasty and filling.
  • FO
    Fernanda Ochoa
    Aug 24, 2025
    1.0
    My worst experience was spent at this Wendy's with one of the workers who didn't want to sell me what I was asking for... and it was done that he didn't understand me I don't understand why if they don't like their job they have to make life so ugly to those who happily go to buy only something to eat I don't recommend this place to them. You think it's okay how you get the salad with the chicken that way.
  • TD
    Tim Duman
    Aug 8, 2025
    2.0
    My wife and I live local and we're so excited during the grand opening. We love Wendy's. During the grand opening, the food was so horrible we never went back. I finally just stopped by again and the food was still horrible! At 7:45 PM I got my food in 20 seconds. The burger was cold and cheese not even melted. What a waste. Makes me wonder if the store manager now is the same as when they opened. If so, that should be a reflection on the district Manger. I'll never go back to this particular store.

Frequently Asked Questions About Wendy's

Is 3009 Olympic Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.