Dairy Queen Grill & Chill

3.7
961 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
223 N 1st St, Shelton, WA
98584-3548, United States

Hours

Reviews

3.7
961 reviews
5 stars
343
4 stars
267
3 stars
156
2 stars
80
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is often praised for being friendly and polite, but there are numerous complaints about slow service and incorrect orders.

Food Quality

While many customers enjoy the ice cream and blizzards, there are consistent reports of food being served cold, poorly prepared, or not as expected.

Cleanliness

Several reviews mention unsanitary conditions, particularly in the dining area and bathrooms, which detracts from the overall experience.

Atmosphere

The nostalgic music and family-friendly environment are appreciated, but some customers find the atmosphere lacking due to cleanliness and service issues.
  • SC
    Sweetpea Channy
    Dec 20, 2025
    5.0
    Always friendly, always Johnny Cash playing, outside area to sit in summer with a little steam to view. The drive thru is the most crazy thing about it but always hot food, great service, and of course the ice cream!!
  • LL
    Lindsey Lou
    Dec 13, 2025
    5.0
    Gotta love the old DQ. Nothing like that soft serve covered or mixed up with your favorite toppings. The Shelton DQ has exceptional service, especially for a made to order establishment. Staff is polite, friendly and always remembers to flip the blizzard.
  • LM
    Lena Moore
    Sep 29, 2025
    5.0
    Great staff and of course, the ice cream never disappoints.
  • SW
    Sparks williams
    Sep 10, 2025
    5.0
    Lots of scary looking people outside. But also a strong police presence. I love all ice cream related everything tho…
  • JC
    Jesse Carman
    Sep 9, 2025
    5.0
    Pretty standard DQ! I rated it based on my expectations for a Dairy Queen, not how it compares to a 3-Star Michelin restaurant.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Shelton, WA offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 223 N 1st St, Shelton, WA 98584-3548, United States.