Diedrich Espresso Sedro Woolley Moore St

Reviews

• DR

  Deb Richards

  Dec 20, 2025
  5.0
  Coffees are great and staff are so friendly helpful!
• KS

  khloe starkovich

  Nov 22, 2025
  1.0
  I never go to Diedrichs, but swung in on my way through. I was pretty let down by this coffee stand. The service was slow even though there weren’t many people around. The staff didn’t seem very welcoming or helpful. Not worth the price or the wait. I won’t be coming back.
• KP

  Kalena Parent

  Nov 18, 2025
  1.0
  I’m writing to share feedback on my recent visit to your espresso stand heading out of town on Highway 20. Unfortunately, this experience fell significantly below my expectations, both in terms of product quality and customer service. Firstly, the product I received did not meet standard quality expectations. The espresso was poorly prepared, tasted burnt, and lacked the consistency that is typical for this type of beverage. Secondly, the service was unsatisfactory. Staff appeared disengaged and unprofessional, and my concerns regarding the product were not addressed in a courteous or helpful manner. I believe constructive feedback is essential to business improvement, which is why I am bringing these issues to your attention. I hope you will take this as an opportunity to reassess your service standards and quality control processes. Thank you for your time.
• GB

  Grace Bogoni

  Nov 17, 2025
  1.0
  I’ve been a regular customer for years at Diedrich Espresso and have always appreciated the baristas who make the experience welcoming. Recently, though, I’ve been really disappointed in how the management seems to handle their staff. Even without going into details, I think it’s important to say this: how a business treats its employees directly impacts its customers. Baristas are the face of the shop, they’re the people we interact with every day. They’re the first faces we see in the morning, and their energy and consistency are what keep customers coming back. When management doesn’t value or support them, it affects the entire atmosphere. Losing good ones without professional transparency or acknowledgment changes the atmosphere significantly. What feels especially frustrating is seeing the lack of any real response to customer concerns. It comes across as dismissive rather than addressing the issue professionally. I truly believe in supporting local business, but part of that is expecting fair and respectful treatment of the workers who keep the place running. I hope the management takes this feedback seriously and prioritizes communication, respect, and accountability going forward.
• TJ

  Tricia Johnson

  Nov 17, 2025
  1.0
  I’m extremely disappointed with how this coffee stand treated my family member, who had been a dedicated employee. She always showed up on time, worked hard, and genuinely cared about the customers. Unfortunately, she was let go without any clear explanation or communication. It was hurtful and unprofessional, and it left our whole family feeling frustrated and confused. No one deserves to be treated that way, especially when they’ve given their best. We will not be returning, and I hope the owners take a serious look at how they treat their staff moving forward.

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