Safeway

Reviews

• RI

  Rodney Seals II

  Apr 3, 2026
  5.0
  Alex, great job with the store proud of your success. I just visited the store looks great 1508 family that is still there misses you
• SW

  s w

  Apr 2, 2026
  1.0
  Really disappointed that they show big memebr sale price in big letters then the fine print says you need to buy multiples. I get its not the store, but maybe corporate will see this is just crappy. Its bad enough they raise prices in this location higher than others nearby because its Queen anne..
• SD

  SALCEDO DYNAMICS

  Mar 16, 2026
  5.0
  This is awesome. This store is amazing. Everything’s organized well stock shelves, and awesome customer service.
• JF

  Jane F

  Mar 5, 2026
  3.0
  3½ stars. Clean, well organized but has kind of a old feel to it? I'm comparing it to bigger Safeways that I go to. I was able to find everything I needed.
• EE

  Enes

  Feb 21, 2026
  1.0
  Refused Service, Prevented From Speaking With Manager & Confrontational Staff at Queen Anne Safeway! I have now experienced repeated issues at the Queen Anne Safeway when trying to purchase a pre-made birthday cake from the locked bakery display after 7:00 PM. My first time being refused was by a different employee (I do not recall the name). I was told the bakery was closed and no one could assist me. At another Safeway location in Bellevue around 11:00 PM, a night employee saw me looking at cakes front the display and proactively asked if I needed assistance. I explained what had happened previously at Queen Anne and told her I believed cakes could not be sold after 7:00 PM. She clearly stated that this was not true and that whoever told me that simply did not want to assist. Tonight, I needed a birthday cake and decided to go to this Safeway location since it’s the closest to my home. Unfortunately, the same situation happened again. This time, it was with Nick G., who was working at the self-checkout register. He told me that because the bakery closes at 7:00 PM, no one could assist me and the cake could not be sold. When I asked to speak with a manager, Nick refused to contact one and said the manager was “in the restroom.” I responded that I would wait and simply asked that the manager be notified via radio that a customer was waiting. He denied. If a manager is temporarily unavailable, the appropriate step is at least to notify them that a customer has requested assistance. Otherwise, how would the manager know someone is waiting? After using the restroom, the manager could easily return to other duties without ever being aware that a customer had asked to speak with him. I waited approximately 15 minutes near the self-checkout area, and no attempt was made to inform the manager. Eventually, I had to walk around the store and locate the manager myself. A customer should not have to search the store to speak with management after requesting assistance. After waiting around 15 minutes, I located Manager Brandan myself. Once I explained the situation, he agreed to help and retrieve the cake. That is exactly what makes this concerning. if it could be done at that moment, then why was I told twice that it was impossible? While I was calmly discussing this inconsistency with the manager, a night stock employee named “Jeff (or Jeffrey)” approached and inserted himself into the conversation. He stated it was “not their job” to assist once the bakery was closed. When I asked why other Safeway locations in Bellevue, Northgate, Shoreline, and elsewhere in the Seattle area assist customers with the same request, he responded that maybe those stores were “not busy.” When I said the store did not appear busy at the time, JEFF (JEFFREY) raised his voice and challenged me with, “How do you know?” His tone was confrontational and unnecessary, especially since I was already speaking with the manager. This is the only Safeway in the greater Seattle / King County area where I have experienced refusal of service, resistance to involving a manager, and confrontational behavior from staff. It’s disappointing because this is my neighborhood store. The issue is not the cake, it’s the way customers are treated here!

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