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Wendy's

3.8
(1768 reviews)

Business Details

5315 15th Avenue Nw, Seattle, WA
98107, United States
(206) 783-3575

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5315 15th Avenue Nw, Seattle, WA
98107, United States

Hours

Reviews

3.8
1,768 reviews
5 stars
753
4 stars
431
3 stars
273
2 stars
94
1 star
217

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their meals.

Food Quality

While some customers enjoyed the food, there were consistent complaints about stale or poorly prepared items, particularly the spicy chicken sandwiches.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area, which detracted from the overall experience.

Staff Friendliness

Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness, indicating inconsistency in service quality.
  • TS
    Tatyana Smith
    Feb 18, 2026
    1.0
    Yahir @ 5315 15th Ave. NW was very rude from the moment I arrived. The biggest problem was when i asked if he heard me over the intercom because there was no reply, i just asked for no ice in my drinks because the app doesn’t allow you to remove ice from your drink. He then answered VERY rudely with attitude for no reason at all. I then pull up to the window and ask him if he was the one at the intercom and he said yes. i then asked him why he answered so rudely and he again answered with attitude being very degrading and pushing it off like i was the one at fault here when i called him out for it. ive been to this wendys multiple times and the other workers NEVER answered so rudely like him, always cheerful and with respect in their voices but Yahir was very disrespectful from the beginning and the saddest part was when he had the chance to redeem himself but he doubled down and was disrespectful. I know this isnt how wendys operates but it definitely opens you guys up to more problems. And on top of all that my wifes chicken tenders were RAW(gordon ramsey voice). the left tender is raw, the right is cooked. you can CLEARLY see the difference. edit: i just heard back from corporate this morning on the phone so fingers crossed there will be action and accountability held for Yahir.
  • KM
    Keith Matthews
    Feb 10, 2026
    3.0
    Food was good service was terrible. Watched several people walk out due to staff being rude and ignoring the people trying to order
  • TT
    Tom
    Feb 5, 2026
    1.0
    Pre order. No car No service. Even if you paid ahead of time. Manager 11pm 2/4/2026 should get fired. Its not okay.
  • TC
    Tong Chen
    Jan 21, 2026
    1.0
    The way they treated customers is horrible. Please avoid this place. I paid for my order at the kiosk and the payment went through. Manager Hernandez kept saying the order wasn’t in their system and that he had no control over the kiosk. They refused to give me the food I paid for.​​​​​​​​​​​​​​​​
  • AH
    Ashley Hernandez
    Jan 21, 2026
    2.0
    Hernandez, the manager is so rude with the customers. He threw back change to a customer not in hand, threw it. Talked bad to customers who are just trying to see what they want to spend with their $. Get this man in check and do something about it, he shouldn’t be working with customers if he has no patience and an attitude with every person he talks to.

Frequently Asked Questions About Wendy's

Is 15th Avenue Nw Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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