Wendy's

Reviews

• CC

  Chieh Chien

  Nov 15, 2025
  1.0
  The worst franchise I’ve ever been, made a mobile order and the staff just told me he couldn’t see my order, I said I can show you the order on my phone, he then just suddenly got mad and yelled to me to cancel my order. I then proceeded to the drive through window he then just tossed the food into me and shut the window, so what the heck he said that he couldn’t find out the order? Then complained to the corporate, they said they’ll handle that and the franchise manager will respond to me. Not only that it didn’t happen, the corporate never responded to my email since the first 2 responses Will never find there again
• AS

  Alex Schokking

  Nov 11, 2025
  2.0
  I love Wendy's, I worked there in highschool and it's my go-to fast food option on road trips. My go-to order is the spicy chicken sandwich which punches well above it's weight compared to other fast food chains chicken sandwiches. So it makes me so sad that 5 times in a row now, this location has served a terrible spicy chicken sandwich. They're always so old and dry, I'm not sure if they're leaving them too long in the hot drawer or what, but it's happened enough times now that I won't visit this location anymore.
• PL

  Paris LeCrypto

  Nov 7, 2025
  1.0
  I Hadn’t eaten all day so stopped by Wendy’s in Ballard. I got a small fry and a water to get me by until I got home. Within 3 hours the food poisoning kicked in. 👎👎👎
• ND

  Ny Davis

  Oct 23, 2025
  1.0
  One of the worst Wendy’s I’ve ever been too. The staff on the night shift is horrible. You spend hours waiting for food and crappy customer service. One of the employees hung up the phone on me when I tried to see where my food was that was ordered an hour and a half ago. Will be contacting corporate because it’s an ongoing issue. If you’re going to go to a Wendy’s, don’t go to the one in Ballard
• JB

  juliana bixler

  Oct 21, 2025
  1.0
  Me and my partner just moved to the area and ordered online through DoorDash we live within walking distance so we walked to go pick up our order. We walked up to the doors and realized they were locked but our order said it was completed and ready for pick up. I saw an employee in the window and showed my phone order through the glass and she pointed towards the drive thru. So we walked 10ft to the left to the drive thru window. There were no cars in the drive thru at this time. We waited until there were no cars because we didn’t want to cause any issues for drivers. When we finally got a chance to speak to someone they just said kept saying “you need a car, no, you need a car” we tried to explain that we placed it online and we live right there. The employee just shut the window on us and pointed at a sign on the window that had a QR code for online orders? We later realized the person was actually pointing to the wrong sign on their window. There was a tiny piece of paper on the drive thru window that said no walk up pick ups for the safety of the employees. I completely get that and also we had no idea that was their policy, but I don’t think it warrants slamming the window on someone and pretending like they aren’t there. The biggest thing that really sends this 1 star review is the fact that before we walked up we watched 2 other cars park in the Wendy’s parking lot and walk up to pick up their food. Again totally get that it’s a safety issue but why the attitude? Also fix your DoorDash online orders and just say you don’t do pick ups past 10pm. Because pickups aren’t just driving on DoorDash there’s a walking option too. Also Juana is the person who spoke with us and slammed the window on us multiple times, they told us they were the manager ;). They finally gave us our food after we sat outside the building for 30minutes. They said they would go make our food because it wasn’t ready, But it was ready because the receipt time was 30min earlier. Definitely won’t be back again 😂 but just wanted to share the experience to warn others.

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