Wendy's

3.5
1420 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11744 Lake City Way, Seattle, WA
98125, United States

Hours

Reviews

3.5
1,420 reviews
5 stars
489
4 stars
361
3 stars
225
2 stars
121
1 star
224

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning long wait times and poor communication.

Food Quality

There were numerous complaints about cold, incorrect, or poorly prepared food, including issues with hygiene.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and inaccurate, with some customers experiencing significant delays.

Positive Staff Interactions

Despite negative feedback, some customers praised specific staff members for their helpfulness and friendliness.

Order Accuracy

Frequent issues with incorrect orders and missing items were noted, leading to customer dissatisfaction.
  • OD
    Omid Dhz
    Nov 14, 2025
    1.0
    Today , I had a bad experience at the drive through. It was always great people at the drive through, no matter black/white/spanish n very helpful. Today, the drive through was handled by a woman ( who didn’t disclose her name to me n closed her window in a rude way. She was wearing head scarf (muslim hijab). She was angry at me n said I needed to speak better, n she herself had a think accent. When I asked her name, she closed the window in a rude way.
  • TH
    Tee H
    Nov 7, 2025
    1.0
    This place was out of everything including burgers. I ordered a double baconator combo. We I got home the patty's were so small you couldn't see them. They had no business charging me for a sandwich they couldn't make. Of course it was late and I didn't want to drive back. Be careful check your good before pulling off. This happens often!
  • JP
    Jo Parks
    Oct 25, 2025
    1.0
    Det var veldig dårlig, fordi jeg fikk ikke bestille fordi de kunne ikke norsk og ville ikke engang prøve.
  • TJ
    Tae Jones
    Oct 22, 2025
    1.0
    Cold hard food, completely wrong order, no receipt, never given the total. And the window person acted like I was bothering him by existing.
  • MI
    Moxie INC
    Oct 14, 2025
    1.0
    Nothing to be too excited about the food is so, so the service is horrible, they are rude and inhospitable. I honestly believe that they seek out employees who have no customer service skills they’re like robotic it’s just like they don’t want them. It doesn’t matter. The the only thing making it worth my while is the boo box and the you buy a boo box for a dollar and they give you Jr free Frosty’s like five of them. The only reason I go there other than that two thumbs down.

Frequently Asked Questions About Wendy's

Is Lake City Way Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.