Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unhelpful staff, with several mentioning long wait times and poor communication.
Food Quality
There were numerous complaints about cold, incorrect, or poorly prepared food, including issues with hygiene.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and inaccurate, with some customers experiencing significant delays.
Positive Staff Interactions
Despite negative feedback, some customers praised specific staff members for their helpfulness and friendliness.
Order Accuracy
Frequent issues with incorrect orders and missing items were noted, leading to customer dissatisfaction.
OD
Omid Dhz
Nov 14, 2025
1.0
Today , I had a bad experience at the drive through. It was always great people at the drive through, no matter black/white/spanish n very helpful. Today, the drive through was handled by a woman ( who didn’t disclose her name to me n closed her window in a rude way. She was wearing head scarf (muslim hijab).
She was angry at me n said I needed to speak better, n she herself had a think accent. When I asked her name, she closed the window in a rude way.
TH
Tee H
Nov 7, 2025
1.0
This place was out of everything including burgers. I ordered a double baconator combo. We I got home the patty's were so small you couldn't see them. They had no business charging me for a sandwich they couldn't make. Of course it was late and I didn't want to drive back. Be careful check your good before pulling off. This happens often!
JP
Jo Parks
Oct 25, 2025
1.0
Det var veldig dårlig, fordi jeg fikk ikke bestille fordi de kunne ikke norsk og ville ikke engang prøve.
TJ
Tae Jones
Oct 22, 2025
1.0
Cold hard food, completely wrong order, no receipt, never given the total. And the window person acted like I was bothering him by existing.
MI
Moxie INC
Oct 14, 2025
1.0
Nothing to be too excited about the food is so, so the service is horrible, they are rude and inhospitable. I honestly believe that they seek out employees who have no customer service skills they’re like robotic it’s just like they don’t want them. It doesn’t matter. The the only thing making it worth my while is the boo box and the you buy a boo box for a dollar and they give you Jr free Frosty’s like five of them. The only reason I go there other than that two thumbs down.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Seattle, WA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Seattle, WA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (206) 365-5167.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lake City Way Wendy’s serve breakfast?
Yes, this Wendy’s location in Seattle, WA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 11744 Lake City Way, Seattle?
The drive-thru is open Monday to Thursday and Sunday from 7:30 AM to 1:00 AM, and Friday to Saturday from 7:30 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online or via an app for this Wendy's?
Yes, you can order online through https://order.wendys.com or via the Wendy's mobile app available on the App Store.
What payment methods are accepted at Wendy's on Lake City Way?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact Wendy's at this location?
You can contact the Customer Care team via live chat on their Contact page, call 888-624-8140, fill out the Wendy’s Customer Satisfaction Survey, or directly call the restaurant at (206) 365-5167.
Is delivery available from this Wendy's, and how can I check?
Delivery availability can be checked by entering your delivery address on the Wendy's app or website at https://order.wendys.com.
Where can I find Wendy's menu prices and nutrition information?
Menu prices and nutrition details are available on https://order.wendys.com or the Wendy’s mobile app after selecting the location.
What nearby places could I visit before or after dining at Wendy's Lake City Way?
Nearby places include Taco Time NW for Mexican fast food, Starbucks for coffee, and Playback Theater Northwest for entertainment.
Are there any car rental services close to Wendy's at Lake City Way?
Yes, Alamo and Enterprise Rent-A-Car are nearby car rental agencies you can use before or after your visit to Wendy's.
Where can I get fuel or automotive services near Wendy's at 11744 Lake City Way?
Chevron gas station and Lake City Autoworks automotive repair are nearby for fueling and vehicle services.