Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including raw or poorly prepared items, and complaints about food safety.
Ordering Process
The use of kiosks for ordering was criticized, with many customers expressing frustration over the lack of traditional ordering options and technical issues.
Pricing
While some noted the affordability of meals, others felt the prices were too high for the quality and service received.
Mixed Experiences
Despite numerous negative reviews, a few customers had positive experiences, highlighting good food and service during less busy times.