Secret Burger Kitchen Seattle Smash Burgers

4.7
581 reviews

About

Restaurant

Location

Secret Burger Kitchen Seattle Smash Burgers
554 Broadway, Seattle, WA
98122, United States

Hours

Reviews

4.7
581 reviews
5 stars
497
4 stars
37
3 stars
15
2 stars
12
1 star
20

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for their delicious taste and quality, with many highlighting the smash burgers as exceptional.

Service

The staff received numerous compliments for their friendliness and attentiveness, with specific mentions of individual employees like Gabby and Joe enhancing the customer experience.

Cleanliness

Some reviews noted concerns about cleanliness, particularly regarding the lack of soap in restrooms, which detracted from the overall experience.

Ordering Experience

Several customers expressed dissatisfaction with the self-ordering kiosks, feeling it detracted from personal service and the dining experience.

Pricing

There were mixed feelings about pricing, with some customers finding it high relative to the food quality, while others felt it was justified for the quality offered.
  • CB
    C B
    1 day ago
    5.0
    Best restaurant….PERIOD!!! We were treated as soon as we walked in, Jerrod asked us if we have and questions and gave us his recommendations. He gave us a sample of fries and sauce. He was truly the BEST!!! Burger came out and it was FIRE!!!! I say this as my honest opinion….one of the BEST smash burgers EVER!!! I appreciate the hospitality and good food!!! Definitely will come back when I’m in the area!!! Keep doing your thing!!!!
  • SC
    sheila curry
    1 day ago
    5.0
    I rarely give a 5 star review across the board, but this place stands tall among the skyscrapers in downtown Seattle! The menu is large, prices are fair, and the food is- well, I haven't had a good burger place in a while and I would make a special trip from my place and hour away for one of these burgers! Did I mention the warm hospitality and upbeat music? Ya- they really have a good thing going here! Good work guys!
  • KI
    Kathleen Iman
    1 day ago
    5.0
    EXCELLENT BURGER AND FRIES!!! Also excellent service!!! We were so hungry we forgot to snap a pic but you will love this place! The burger was super tasty with amazing sides, the fries were hot and perfectly crunchy. Then came the awesome bonus shake, thank you!!!
  • TK
    Tristan K
    Jan 4, 2026
    4.0
    Was going to give this place 5 stars until I discovered that there is no soap for handwashing at the restrooms—just hand sanitizer in the soap dispenser and a sign which says “employees must wash hands”. How can anyone wash their hands without soap? This really put a damper on my otherwise great experience. The food was fantastic. Everything was prepared beautifully, looked delicious, and tasted even better. The fries were perfectly crispy and not too salty, plus the oil was fresh and so were the potatoes! The burger was great, although the hot honey wasn’t so hot; but I loved the sweetness. The lettuce was fresh, and the bun was perfectly toasted. I’m am very impressed with the quality and standards for the food! Additionally, the service was great. I will absolutely be back, but I expect that there will be plenty of soap to go around next time!
  • SY
    Sabrina Y.
    Jan 4, 2026
    5.0
    I don’t have any pictures cuz I teared it up. But this might be the best food I have had in a long time. I am fasting due to religious reasons so I am limited to a vegan diet so I got the Impossible Maharaji W/ Cheese & Fries and it came with this very delicious garlic sauce. I couldn’t even tell that the food was vegan. 10/10 highly recommend to those that are fasting, just vegan, or wanting to try something new.

Frequently Asked Questions About Secret Burger Kitchen Seattle Smash Burgers

What is the address of Secret Burger Kitchen Seattle Smash Burgers?

Secret Burger Kitchen Seattle Smash Burgers is located at 554 Broadway, Seattle, WA 98122, USA.

What are the opening hours of Secret Burger Kitchen Seattle Smash Burgers?

The restaurant is open from 11:00 AM to 10:30 PM Monday through Thursday and on Sunday, and from 11:00 AM to 1:00 AM on Fridays and Saturdays.