Papa Johns Pizza

Reviews

• CC

  Chris

  Oct 31, 2025
  1.0
  I don’t know how a location manages to get every possible thing wrong, but store #5244 did exactly that. I placed an order at 4:30 PM and was quoted an estimated delivery time of 5:18-5:28 PM. An hour passed and no food. The ETA continued to be pushed back every few minutes. I tried contacting the store to no avail. I tried contacting Papa John’s through their live chat since the store wasn’t responding. The agent told me they were unable to cancel the order and all I could do was fill out an online form and wait 24-48 hours for a response. Finally, over four hours later, my order was delivered and was completely wrong. I ordered a pepperoni pizza and cheese sticks - a super basic order, yet I received a plain cheese pizza and a brownie. I’ve been a fan of Papa John’s for many years as I generally love their pizzas but after this experience I will never order from them again.
• AA

  A

  Oct 30, 2025
  1.0
  Ordered delivery never answered my call after waiting 2 hours, never got my pizzas.
• PP

  Pierce

  Oct 18, 2025
  2.0
  As I was waiting for my order I saw the employee who was preparing pizzas give another couple their online order, then proceed to take trash from outside the restaurant that one of the customers brought in (there's no bin in the small front area for customers) and throw it away. I was then given my order, and I watched as the employee went back to making more pizzas without changing their contaminated gloves, touching all the food and equipment and topping dispensers in the back of the relatively open air kitchen. I don't think I'll be eating this pizza, and I don't know if I even care enough to call and try to speak to whoever is in charge -- I just wanted to try the location to see how it held up and I think what I witnessed overwrote any interest in eating what was given to me that I had before I stepped in. I hope the staff is retrained, I hope someone sees this review.
• CF

  Claire Felix

  Sep 28, 2025
  1.0
  Incorrect pizza, cold boneless wings. Calling the store for a solution was absolutely useless. Feedback form in confirmation email was not a valid link.
• TB

  Tucker Buxton

  Sep 26, 2025
  2.0
  I always get the cheese bread with pizza sauce, and for some reason the pizza sauce from this place always tastes fermented? Like it tastes like alcohol and it fizzes. Ive ordered like 5 times and its the same every time, which sucks because the sauce is the best part.

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