Multiple reviews highlighted poor service, including rude staff and unclear communication about policies, leading to customer dissatisfaction.
Food Quality
While many customers praised the quality of the meats, there were consistent complaints about toughness and inconsistency in freshness, particularly with premium options.
Dining Experience
The 90-minute dining limit was frequently mentioned as a source of frustration, with customers feeling rushed and not adequately informed about time constraints.
Value for Money
Despite some complaints about food quality, many customers felt the pricing was reasonable for the all-you-can-eat format, especially with the premium meat options.
Atmosphere
The restaurant's ambiance received positive feedback, with many enjoying the interactive grilling experience and the overall vibe.
MM
Midish MoonShadow
Dec 31, 2025
5.0
I wish i could have eaten here one more time before they closed… best JBBQ all around, it had great real Japanese wagyu and it was affordable.
DR
Dora Raiden
Dec 7, 2025
5.0
My boyfriend and I came in on the second opening night of their whole rebranding (now known as chubby club/wagyu factory). lol. The meats were good and tasty! Gonna be honest, even though they included more selection/options and sides, we just really missed how it was before (bbq all you can eat) like the wagyu cubes, wagyu toro, finger meats. Some sauces and sides were completely swapped out (like the chopped green onion sesame sauce) and they didn’t have any Himalayan salt or black pepper. :( but still a good place to eat for a fun interactive dinner! Was totally diggin the playlist of edm music and positive vibes from the friendly staff. Kudos to Wyatt, Edward and Eric as they were super attentive and helpful. Reasonably priced for all you can eat. Definitely recommend!
HC
Hong Chao
Nov 30, 2025
5.0
11/29 last day operating as Niku. Will reopen as Wagyu Factory early December(chain restaurant from CA)
CY
Christine Yuan
Nov 22, 2025
1.0
Very disappointed with the service here. We ended up being charged an extra $60, and while it’s true we had three plates left at the end, the whole situation was created by the staff’s unclear and misleading behavior.
They never clearly explained any policy about leftovers or extra charges. Instead, everything was handled in a very vague way, almost like the tiny fine print in a contract that’s designed to confuse people. When we tried to understand what was going on, it felt like they were deliberately avoiding the main issue and downplaying their responsibility.
Bad service is one thing, but charging extra without transparent, upfront communication is unacceptable. This experience really damaged our trust and we won’t be coming back.
这次服务真的非常差。最后我们被多收了 60 美金。虽然确实还有三盘菜没吃完,但整个情况本身就是他们模糊、不清不楚的行为造成的。
店员从头到尾都没有清楚说明任何关于「剩菜」或者「要多收费」的政策,态度含糊其辞,让人一头雾水。整个过程就像合同里那种字写得特别小、故意让人看不清的「小字条款」一样,让客人觉得被模糊对待、被套路。我们想搞清楚状况的时候,他们也总是在避重就轻,回避问题的关键。
服务已经够让人失望了,再加上这种不透明的收费方式,真的很难再对这家店有信任感,不会再来。
CY
Christine Yuan
Nov 22, 2025
1.0
I was really disappointed with my experience at Niku this time.
The restaurant wasn’t overwhelmingly busy, but two servers were very disrespectful to our table – and on top of that, we were even overcharged by about $60.
One of them walked over and very casually threw out a “last call,” without explaining how many minutes were left or checking whether we wanted to order anything else. Everyone at our table was caught off guard. It felt like we were being rushed to finish and pushed out, which made things really awkward and gave us a sense of being treated differently from other guests.
If the goal was to manage the floor or control timing, the very least they could’ve done was explain it clearly:
something like “You have X minutes left for last orders” or “We close at X time,” instead of dropping one vague line and walking away, leaving guests to guess what’s going on.
When guests feel respected and in a good mood, we naturally order more and tip better. But when the attitude is poor and we feel rushed, it doesn’t matter that the extra money isn’t going directly into those servers’ pockets – it just makes people not want to come back at all.
这次在 Niku 的用餐体验真的非常失望。
整晚不是店里忙不过来,而是有两位服务生对我们非常不尊重,甚至多charge了我们$60刀。
他们走到我们桌前,语气很敷衍地丢下一句“last call”,完全没有说明还剩几分钟、也没有确认我们是不是还需要再点。整桌人都被说愣了,只觉得好像是被“赶单”“赶人”,气氛非常尴尬,也让我们感到被区别对待的感觉。
如果你们真的是为了控场或时间安排,最基本也要说明清楚:“还有 X 分钟可以最后点单”“我们几点关店”之类,而不是轻飘飘一句话就走人,让客人自己去猜。
客人心情好、感受到被尊重,大家自然愿意多点一些、给更好的小费;态度差、让客人觉得被赶,钱也不是进那两个服务生自己口袋,最后只会让大家不想再来。
Frequently Asked Questions About Niku Feast Yakiniku
What are the regular dine-in hours for Niku Feast Yakiniku?
Niku Feast Yakiniku is open for dine-in from 5:00 PM to 8:30 PM Monday through Thursday, until 9:30 PM on Friday and Saturday, and until 9:00 PM on Sunday.
During which days is Niku Feast Yakiniku closed for delivery?
Niku Feast Yakiniku does not offer delivery service on Saturdays and Sundays.
What are the takeout hours at Niku Feast Yakiniku?
Takeout is available from 12:00 PM to 8:30 PM Monday through Friday; the restaurant is closed for takeout on Saturday and Sunday.
What delivery and pickup options does Niku Feast Yakiniku provide?
Niku Feast Yakiniku offers in-store pickup and delivery services.
Where is Niku Feast Yakiniku located?
Niku Feast Yakiniku is located at 13200 Aurora Ave N Suite G, Seattle, WA 98133, United States.
Where can I view the menu and place an order online for Niku Feast Yakiniku?
You can view the menu and place an order online at https://nikuusa.com/menu.
What kind of cuisine does Niku Feast Yakiniku specialize in?
Niku Feast Yakiniku specializes in Japanese and Korean barbecue cuisine, including Asian fusion dishes, and operates as a family and buffet restaurant.
What nearby grocery stores can I visit before dining at Niku Feast Yakiniku?
Nearby grocery options include Asian Family Market Seattle, Asian Food Center - Seattle, and US Foods CHEF'STORE, where you can shop for fresh produce and Asian ingredients.
Which home decor and craft stores are near Niku Feast Yakiniku for shopping before or after your meal?
You can visit nearby stores like Floor & Decor, Hobby Lobby, and HomeGoods for home decor and craft supplies.
What other dining options are near Niku Feast Yakiniku?
Nearby restaurants include Green Leaf Vietnamese Restaurant, HK Dim Sum, Rain Cafe, and Kiki Bakery for a variety of Asian and cafe-style dining experiences.
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