Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Feedback highlighted inconsistent and often poor customer service, with some staff being rude or unhelpful.
Cleanliness
Several reviews mentioned unsatisfactory cleanliness in the dining area and restrooms.
Food Quality
Customers expressed concerns about the quality and freshness of the food, with some describing it as stale or not up to McDonald's standards.
Pricing
Some customers noted that prices were higher than at other locations, leading to dissatisfaction.
AA
Alex Amb
2 days ago
2.0
I’ve been to this café several times and ordered coffee with sugar, and they never put any in. Every time I ask, “With sugar?” and they say, “Yes.” Then I drive a long distance, start stirring the coffee, and there’s no sugar in it. They either don’t listen to what you want or don’t understand.
TR
Tami Rolhiser
Feb 17, 2026
2.0
I got delivery I had a big order I had ordered 4 double cheeseburger 2 no pickel the other 2 extra pickels and a order of 10 piece nuggets well just as I thought the food came to me cold and I only got single patties someone wasn't paying attention to detail and didnt get extra pickel the food was thrown together without much care I wish I would have ordered from the Northgate store I always get what I order and food arrives at least Warm
BW
Ben W
Feb 6, 2026
1.0
Food tasted empty like fried air.
Get real food at Dicks 1 block away. Keep your money local.
Good friendly service though.
LW
Lylli Woods
Feb 1, 2026
1.0
I ordered ahead of time. All I ordered was a single Dr Pepper and a side of two cookies and all I got was one cookie. It wasn’t even busy. There’s no help feature on the app and it wants me to drive all the way back to get refunded. This is ridiculous.
TS
Tatyana Smith
Jan 12, 2026
1.0
why is your smoothie machine not working at 7am?? i think its completely irresponsible as a manager to not have your restaurant ready to go and a smoothie is definitely something most people want in the morning time….do better extremely disappointed…
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: