Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.
Customer Service
Mixed reviews on staff behavior; some customers report friendly service while others describe rudeness and incompetence.
Speed of Service
Customers often mention slow service, particularly during peak hours, with long wait times reported.
Food Quality
Inconsistent food quality, with reports of cold fries, missing toppings, and stale items.
Cleanliness
Concerns raised about cleanliness and unsanitary conditions in the restaurant.
RL
RAMOS LANDSCAPE & GARDEN'S LLC.
Oct 23, 2025
5.0
Please hire a person to take orders at the front.
Thanks
LR
lorenzo romero
Oct 22, 2025
5.0
I'll appreciate if a person would take the order.
RB
Riley B
Oct 14, 2025
1.0
Always messing up orders. Incompetence.
BB
Blanca
Sep 21, 2025
1.0
That dumb boy at the drive through register forced my father to pay for the food in individual items instead of turning them into combos, he was rude and kept arguing with him until he gave up and paid for more than he had to, not the mention he didn’t even give us our 4th hash brown we ordered. What in the hell is up with hiring these people??
DW
Deborah W
Sep 15, 2025
1.0
I live nearby and have been coming to this McDonald's a couple of times a week for years. It was always great with staff I recognized and very rarely would an order be incorrect. But for the past several months the service has become incredibly bad. They start to hand me the wrong order almost every time and I have to show them the order on my phone for them to get it right. The past 2 times I went they "forgot" ingredients on our sandwiches, like the bacon the first time and the sauce the second. I also don't recognize a single person working there any more. I don't want to change sites because this one is very close to where I live but I am not comfortable going there any more. I called the corporate office and filed a complaint. I hope they investigate because this is not McDonald's quality.
EDIT: I usually go in the morning or afternoon, but thought I'd try the evening thinking it would be different employees and may be a better experience, but it was the worst yet. First the lady at the window wouldn't give me my food. She kept asking "Is this your order?" and showing me the receipt, and I kept saying "Yes it is, just give me my food." But she did it several more times before finally handing me my food. I pulled over to check my order and the new Golden chicken sandwich had no toppings. It was just a chicken patty on a plain bun. I went inside and showed them and asked for what I had ordered and they brought me the deluxe one that has lettuce and tomatoes that I didn't want. I had to explain again what I had ordered and finally got the right thing. The lady at the counter was very rude about the whole thing. I'm not wrong for wanting to get what I ordered.
What payment options are accepted at McDonald's on Holman Rd NW?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Seattle?
McDonald's is located at 9000 Holman Rd NW, Seattle, WA 98117, USA.
Is there a McDonald's app available for ordering food?
Yes, you can order food using the McDonald's App available on iOS and Android platforms.
What nearby places can I visit for coffee before or after my meal at McDonald's?
Nearby coffee shops include Tully's Coffee, Turtle Coffee, and Gourmet Latte, where you can enjoy specialty coffees before or after your visit to McDonald's.
Are there any health care facilities near McDonald's on Holman Rd NW?
Yes, Immediate Clinic Crown Hill, Immediateclinic Urgent Care, Sunset Hill Veterinary & Rehabilitation Center, Ballard Chiropractic Clinic, Urban Dental, and the Acupuncture and Oriental Medicine Center are located nearby.
Can I refuel my car near McDonald's?
Yes, there is a Chevron gas station and ExtraMile convenience stores nearby for refueling your vehicle.
Does McDonald's at 9000 Holman Rd NW have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.