McDonald's

3.5
1550 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5400 14th Ave NW, Seattle, WA
98107, United States

Hours

Reviews

3.5
1,550 reviews
5 stars
544
4 stars
272
3 stars
338
2 stars
135
1 star
261

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, particularly in the drive-thru, leading to negative experiences.

Order Accuracy

Many reviews highlighted problems with incorrect orders and missing items, causing frustration among customers.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh items, others complained about cold, stale, or poorly prepared food.

Cleanliness

The restaurant was generally noted for being clean, although some customers experienced dirty tables and unsanitary conditions.

Management Concerns

Several reviews pointed to poor management practices, including unprofessional behavior and inadequate customer service.
  • DS
    Demon Slayer
    6 days ago
    5.0
    Quick service and staff was very polite.
  • RM
    Ryan Manison
    Nov 17, 2025
    1.0
    Everything looks normal & clean like all other Macdonalds. But 2 Breakfast steak & cheese sandwiches gave my friend Diaherea all day . And that was the only thing he ate first in the morning & all day. Then 20 minutes later . He was having so much pain, and Diaherea started crazy non stop. He couldn't work at. He had to be near bathroom all day. It gave him so much pain in his stomach all day he couldn't eat anything else Probably some of their food was contaminated with germs by one or more of their workers not cleaned their hands & not washing their hands after they went to the bathroom. Or food preparation surface was not properly cleaned. But how do you know if the food if the food you are getting from Macdonalds is laced & contaminated with germs or not. It is terrible experience to go through it. But now after this horrible experience from this McDonald's location,I read other reviews I found they do serve bad food here. Please avoid this location. The management here have very low standards in everything. Especially in hygiene, and food quality
  • KA
    Kelly Ness (Kelly Ann)
    Nov 13, 2025
    3.0
    Ok nice people friendly and efficient wasn't a long wait in drive thru which is a great place to go 😀
  • BC
    blueberry cj
    Nov 2, 2025
    1.0
    I’ve visited this branch three times, and the food never tastes as fresh as other McDonald’s. Nuggets and fries taste like leftovers or refried.
  • NC
    Nicole Cravens
    Oct 24, 2025
    1.0
    Bad experience. Do not order food here especially if you want your monopoly cards. They would not give me the 5 monopoly cards their site says I get. When I tried to explain to them that I should get 10 cards for the 10 breakfast sandwiches I ordered. The manager only gave me half, then he gave me attitude and told to me to “leave his drive thru”

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 5400 14th Ave NW, Seattle?

McDonald's is open daily from 7:00 AM to 9:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday to Wednesday and Sunday from 6:00 AM to 12:30 AM, and Thursday to Saturday from 6:00 AM to 1:30 AM.