McDonald's

3.1
1288 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2580 SW Barton St, Seattle, WA
98126, United States

Hours

Reviews

3.1
1,288 reviews
5 stars
364
4 stars
235
3 stars
233
2 stars
118
1 star
338

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect modifications.

Cleanliness and Environment

Several reviews mentioned unsanitary conditions and a chaotic atmosphere, with reports of homeless individuals in the vicinity.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing issues like cold items, overcooked fries, and unappetizing meals.

Staffing Issues

A common theme was understaffing, leading to slow service and overwhelmed employees.
  • RG
    Robyn J . Garrett
    Nov 13, 2025
    3.0
    I just drove through grabbed a burger.. it was the same as its been for 50 ye
  • JC
    Jacob Castro
    Nov 9, 2025
    1.0
    Who makes a McDonalds McDouble with mayonnaise without it being a custom order. This location is a fail.
  • JD
    Jazlyne Delvo
    Nov 1, 2025
    5.0
    The food was so good tonight Barton, y'all really stepped up! Pls keep up the good work. The quarter pounder was juicy and perfectly cooked. Fries were super fresh, salty and delicious.
  • KG
    Kelly G
    Oct 17, 2025
    1.0
    Dirty and homeless everywhere. Disgust
  • BT
    Brian Tran
    Oct 12, 2025
    1.0
    I used to work in customer service, so I know what it means to do the job right and this place clearly doesn’t. It feels like they hire just anyone without proper training, and no one takes the time to double-check orders before handing them out. I had to drive back two times just to get everything I ordered. My original order included a large caramel frappe, 20 Chicken Nuggets + two medium fries from the app deal, and ten Spicy McChickens. The first time I received my order, I drove off and checked it in the car. All I got was the large caramel frappe, the two medium fries, and the ten Spicy McChickens. The 20 Nuggets and sauces were missing. So I drove back to the store, went inside, and told the cashier. They gave me a bag with the 20 Nuggets. Thinking that was everything, I left again. Once I checked the order in the car a second time, I realized the Sweet N Sour and Ranch sauces I had ordered were still missing. So I drove back again -- this time through the drive-thru-- and had to curse at the staff before they finally gave me the rest of my order. Anyone working in customer service should understand that a customer’s request needs to be fully handled before the interaction ends. The employee who gave me my food didn’t double-check the order and acted like it wasn’t her concern. She gave me attitude and weird looks, with no apology or accountability. She just acted like nothing had happened. McDonald's should focus on training their employees to carefully double-check customer orders and ensure everything is complete before handing it over. While I understand that working in customer service can be hectic, it’s important not to let that lead to mistakes or sloppy service. I even reached out to corporate to file a complaint because the service was that bad. Can anyone who is reading this review name a single fast-food place where you have to go back twice just to get your order right?

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2580 SW Barton St, Seattle?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service and what are the hours?

Yes, this McDonald's has a drive-thru that operates 24/7, open all day every day.