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McDonald's

3.6
(2051 reviews)

Business Details

20227 Ballinger Way NE, Seattle, WA
98155, United States
(206) 365-4511
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20227 Ballinger Way NE, Seattle, WA
98155, United States

Hours

Reviews

3.6
2,051 reviews
5 stars
740
4 stars
473
3 stars
415
2 stars
160
1 star
263

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items or incorrect orders, particularly in drive-thru and mobile orders.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with complaints about cold or poorly prepared items, but some customers enjoyed their meals.

Cleanliness

While some locations were noted for cleanliness, others were criticized for being dirty and poorly maintained.

Wait Times

Customers frequently mentioned long wait times for their orders, both in-store and at the drive-thru.
  • MC
    Marlyn Castro
    Feb 17, 2026
    3.0
    McDonald’s is a fast-food staple — instantly recognizable, widely available, and consistent in many of its core items. It’s great when you want something quick, familiar, and budget-friendly. However, quality and experience can vary widely by location; service sometimes falls short; and it’s not the healthiest choice for frequent meals. If you go knowing what to expect — quick service and comfort food with pros and cons — McDonald’s delivers on convenience more than culinary excellence.
  • MM
    michel mcclinton
    Feb 12, 2026
    1.0
    Purchased a breakfast item and a frozen coke, but was asked to wait in holding area #1 for drink. Saw several others get their drink first but after almost 20 minutes nothing so left. Went back later and was told to speak to manager who he could do nothing for me. He said no receipt then he wouldn't help me. I guess that's a good $1.99 lesson not to return there.
  • LV
    Lily De Vos
    Jan 30, 2026
    5.0
    Super fire and helpful!! Not condescending, I don’t know what her name was but she helped me pick out a breakfast, and Gabby ofc is the best!! Bless y’all
  • JL
    Joshua LeMaster
    Jan 3, 2026
    1.0
    The fries were cold and I was told I had to pay extra for 1 dipping sauce, despite not getting any with my combo. Great location for cold, dry fries!
  • RG
    Ready!? Lets Go!
    Dec 30, 2025
    1.0
    Locked doors with sign on door claiming that they're temporarily closed. 12/30/2025 5:00 p.m.

Frequently Asked Questions About McDonald's

What are McDonald's regular operating hours at 20227 Ballinger Way NE, Seattle?

McDonald's is open Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, Friday from 5:00 AM to midnight, and Saturday from 5:00 AM to noon.

When is the drive-through service available?

The drive-through operates daily from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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