McDonald's

3.6
2048 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20227 Ballinger Way NE, Seattle, WA
98155, United States

Hours

Reviews

3.6
2,048 reviews
5 stars
736
4 stars
472
3 stars
416
2 stars
161
1 star
263

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Service was frequently described as rude or unprofessional, particularly during night shifts.

Food Quality

Several reviews mentioned poor food quality, including cold items and unsatisfactory preparation.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions in the dining area and play area.

Management Issues

Customers expressed dissatisfaction with management, citing poor customer service and lack of training for staff.
  • JL
    Joshua LeMaster
    Jan 3, 2026
    1.0
    The fries were cold and I was told I had to pay extra for 1 dipping sauce, despite not getting any with my combo. Great location for cold, dry fries!
  • RG
    Ready!? Lets Go!
    Dec 30, 2025
    1.0
    Locked doors with sign on door claiming that they're temporarily closed. 12/30/2025 5:00 p.m.
  • SS
    Seal
    Dec 26, 2025
    3.0
    No one would come to the counter. We had to call them out of the kitchen.
  • YY
    Yuliia
    Dec 21, 2025
    1.0
    Їжа не відповідає замовленню, замовили McCrispy, в ітозі принесли пусту булку з куркою і два маленькі огірочки, без соусів без листка салату, без помідора, без нічого!!!! Їжа ужасна, не рекомендую, більше туди не повернемось!!!!!
  • GG
    Grayson
    Dec 21, 2025
    3.0
    Tell me how two egg McMuffins with the meat taken off comes out to $14.65? For this price go to an actual restaurant or fast food that charges less but uses higher quality ingredients. Update per McDonald’s reply: I appreciate your reply. The problem is that the attendant did not specify that 1) there is a cost for substituting out meat and 2) you only have meat options for breakfast so if someone who is vegetarian wants to eat at your restaurant they’re actually paying MORE for LESS. Why would anyone who wants vegetarian food go to McDonald’s when they can pay less at, say, Taco Bell and actually get vegetarian food that isn’t marked up when ingredients are taken off??? It’s 2025/2026, get with the times - people don’t just want to eat meat for every meal for many reasons.

Frequently Asked Questions About McDonald's

What are McDonald's regular operating hours at 20227 Ballinger Way NE, Seattle?

McDonald's is open Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, Friday from 5:00 AM to midnight, and Saturday from 5:00 AM to noon.

When is the drive-through service available?

The drive-through operates daily from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.