Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,034 reviews
5 stars
732
4 stars
470
3 stars
413
2 stars
161
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, particularly during night shifts, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning undercooked items and poor presentation.
Cleanliness
While some customers noted cleanliness in certain areas, others reported dirty conditions, particularly in the play area and bathrooms.
Management Issues
Negative feedback often pointed to poor management practices, including unhelpful responses to customer complaints and lack of staff training.
- DDDan DanielNov 12, 20255.0McDonald help a lot of people I believe, with your point you can get free foods or drink. This is amazing
- ZSZachary SolomonNov 6, 20251.0This McDonald's is completely unreliable. They consistently leave things out of our orders. Today I got home only to realize they didn't give us the burger in our happy meal. They're consistently out of happy meal-specific materials. I get that things happen, but this place is remarkably consistent about one thing: mistakes.
- AMAntonio MedinaOct 27, 20252.0One of the workers called me and my girlfriend putas because we pulled to the first window instead of reversing all the way like he was trying to get us to do while he was waiting for us to move so he could cross.I'm not sure if he realized we knew what he was saying. Morning staff is friendly but half the night staff are just absolutely horrible and unproffesional.
- CCConnorOct 20, 20252.0Not sure what happened to this place but it went from the best local McDonald’s to one of the worst. Smaller subjective fry portions in loose bags instead of cartons. I haven’t had a fresh double cheeseburger here in over 6 visits. The fries usually are the saving grace of a poorly made burger but have had no color and aren’t cooked enough the past few times as well. Bad management.
- ARAlexander RobertsOct 18, 20255.0It was very busy inside. My food came out looking like the pictures. French fries were fresh. The mods I made to my burger were correct. Staff was professional and friendly. Seen staff quickly cleaning up after some other dine in people left a mess at their table. Very much appreciate the play area at this location.
Frequently Asked Questions About McDonald's
What are McDonald's regular operating hours at 20227 Ballinger Way NE, Seattle?
McDonald's is open Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, Friday from 5:00 AM to midnight, and Saturday from 5:00 AM to noon.
When is the drive-through service available?
The drive-through operates daily from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery service hours for this McDonald's location?
Delivery is available daily from 5:10 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What ordering services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for McDonald's?
You can order online via the McDonald's ordering website at https://mcdonalds.order.online/business/-5579 or through the McDonald’s app available for iOS and Android.
What payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-through?
Yes, this McDonald's location features a drive-through service.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby you can visit Ballinger Thriftway supermarket for grocery shopping, enjoy coffee at Starbucks, or get car services like oil changes at Jiffy Lube and automotive repairs at Smart Service.
Are there any nearby services to help with laundry or pet care?
Yes, Lumin Laundry offers laundry services nearby, and Seattle Area Feline Rescue is available for pet care and adoption needs.
Where can I find nearby automotive services around McDonald's?
You can find automotive repair and parts services nearby at Smart Service, Jiffy Lube, and O'Reilly Auto Parts to keep your vehicle in good condition.