Marketplace Café at Nordstrom

Reviews

• EZ

  Erynne Zhang

  Nov 28, 2025
  5.0
  Had zero expectations walking in, but overall great experience! Our food was a little late (which we didn’t mind, it was busy) and the manager came over to apologize and give us free dessert / cookies. I never see restaurant management being proactive with service like that, we were impressed!
• SA

  Sina Abd

  Nov 19, 2025
  1.0
  The lady with dark skin was so rude and she keep ignorig with attitude
• SJ

  sangeet johal

  Nov 7, 2025
  2.0
  Very rude and unprofessional, they made me wait without any reason
• MP

  M Patrick

  Oct 15, 2025
  1.0
  Disappointing Experience Despite Kind Staff Member I stopped by the Market Place Café inside Nordstrom while my wife was shopping downstairs. The woman who took my order, Rabecca, was very sweet and provided excellent customer service — she was the highlight of my visit. Unfortunately, the experience went downhill after that. I ordered a burger and a water to go. When my food was ready, the burger was thrown onto the counter without a bag, which is disappointing for a to-go order, especially in a Nordstrom setting that’s known for hospitality. When I asked about my water, another employee told me that I hadn’t been charged for it and spoke to me in a rude and dismissive tone. I had already checked out, and rather than apologizing or resolving the mix-up, I was met with attitude and no solution. At that point, I declined to do a second transaction — no customer should have to pay twice or deal with unnecessary hassle because of a staff oversight. For a Nordstrom café, I expected a much higher level of professionalism and care. A simple bag for a to-go order and respectful service would have made all the difference.
• DL

  Duong Le

  Oct 10, 2025
  5.0
  Amazing santa chicken panini and steak cilantro lime salad, amazing service too!!!

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