Marketplace Café at Nordstrom

4.3
285 reviews
Get DirectionsCallWebsite

Business Details

500 Pine St, Seattle, WA
98101, United States
(206) 628-2111
https://www.nordstrom.com/store-details/nordstrom-downtown-seattle
GoogleInstagram

About

RestaurantCafeteria
Enjoy a delightful dining experience at Nordstrom restaurants, where you can savor chef inspired dishes, using locally sourced and sustainable ingredients. Come and try our signature handcrafted soups, entrees and desserts and pair it with a Nordstrom crafted cocktail, wine or beer. Call (206) 628-2111 to place your order or get delivery via DoorDash or Uber Eats. Thank You.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Curbside pickupNot available
  • BreakfastAvailable

Location

Marketplace Café at Nordstrom
500 Pine St, Seattle, WA
98101, United States

Hours

Reviews

4.3
285 reviews
5 stars
173
4 stars
64
3 stars
17
2 stars
11
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some staff were praised for being friendly and helpful, while others were criticized for rudeness and unprofessional behavior.

Food Quality

Food received generally positive feedback for taste and variety, but there were complaints about inconsistency and some dishes being served cold or poorly prepared.

Atmosphere

The café is appreciated for its clean and quiet environment, making it a good spot for a break while shopping.

Management Issues

Concerns were raised about management practices, particularly regarding staff training and customer service standards.
  • EZ
    Erynne Zhang
    Nov 28, 2025
    5.0
    Had zero expectations walking in, but overall great experience! Our food was a little late (which we didn’t mind, it was busy) and the manager came over to apologize and give us free dessert / cookies. I never see restaurant management being proactive with service like that, we were impressed!
  • SA
    Sina Abd
    Nov 19, 2025
    1.0
    The lady with dark skin was so rude and she keep ignorig with attitude
  • SJ
    sangeet johal
    Nov 7, 2025
    2.0
    Very rude and unprofessional, they made me wait without any reason
  • MP
    M Patrick
    Oct 15, 2025
    1.0
    Disappointing Experience Despite Kind Staff Member I stopped by the Market Place Café inside Nordstrom while my wife was shopping downstairs. The woman who took my order, Rabecca, was very sweet and provided excellent customer service — she was the highlight of my visit. Unfortunately, the experience went downhill after that. I ordered a burger and a water to go. When my food was ready, the burger was thrown onto the counter without a bag, which is disappointing for a to-go order, especially in a Nordstrom setting that’s known for hospitality. When I asked about my water, another employee told me that I hadn’t been charged for it and spoke to me in a rude and dismissive tone. I had already checked out, and rather than apologizing or resolving the mix-up, I was met with attitude and no solution. At that point, I declined to do a second transaction — no customer should have to pay twice or deal with unnecessary hassle because of a staff oversight. For a Nordstrom café, I expected a much higher level of professionalism and care. A simple bag for a to-go order and respectful service would have made all the difference.
  • DL
    Duong Le
    Oct 10, 2025
    5.0
    Amazing santa chicken panini and steak cilantro lime salad, amazing service too!!!
Read more reviews on Google

Frequently Asked Questions About Marketplace Café at Nordstrom

What type of cuisine and dining experience does Marketplace Café at Nordstrom offer?

Marketplace Café at Nordstrom offers chef-inspired dishes using locally sourced and sustainable ingredients, including handcrafted soups, entrees, desserts, and crafted cocktails, wine, and beer.

What are the operating hours of Marketplace Café at Nordstrom?

Marketplace Café is open Monday through Saturday from 11:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.