Mixed reviews on pizza quality, with some praising it as the best in Seattle while others reported undercooked or poorly made pizzas.
Customer Service
Customer service experiences varied; some praised the staff for being helpful and accommodating, while others reported rude or dismissive behavior.
Delivery Issues
Delivery experiences were inconsistent, with some customers receiving their orders quickly and correctly, while others faced significant delays or incorrect orders.
Cleanliness Concerns
Several reviews raised concerns about cleanliness and food handling practices, including unsanitary conditions and improper food preparation.
Value for Money
Customers expressed mixed feelings about the pricing, with some finding it reasonable for the quality, while others felt it was overpriced for the experience.
RR
Rosie
6 days ago
3.0
I love their pizza, it's well priced, but i have been in this store many times and every time they call me sir, even though I've asked them not to. All in all, a good restaurant but their service is not the best.
CB
Corey B.
Dec 13, 2025
5.0
Some of the best pizza ive had
AA
AC
Nov 3, 2025
1.0
Worst Caesar salad I’ve ever ordered. The salad smells awful and rotten, despite looking fresh. It tastes how it smells. Avoid this place at all cost.
CM
Charlie Meek
Oct 31, 2025
1.0
Ordered a pizza for delivery and it was easily the worst pizza Ive had in my life. Wanted to give them the benefit of the doubt in regards to the whole experience, but it was genuinely not okay what we got. The pizza wasn't cooked all the way through, partially raw dough, which made it really soupy and half of the toppings totally slid off by the time we got it at the door. It tasted off, not sure if that was it just being made horribly, or if the sauce was just weird and not good.
TH
Tracie Hiemstra
Oct 29, 2025
1.0
We have had take-out pizza from here many times since we live close. The last two times the pizza was very bad. The last time the pizza dough was raw and made us sick. Sadly we won't be back.
Mad Pizza is open Monday to Wednesday from 11:00 AM to 9:45 PM, Thursday from 11:00 AM to 10:45 PM, Friday and Saturday from 11:00 AM to 11:45 PM, and Sunday from 12:00 PM to 9:45 PM.
During which hours is Mad Pizza available for delivery?
Delivery service hours match the regular business hours: Monday to Wednesday 11:00 AM - 9:45 PM, Thursday 11:00 AM - 10:45 PM, Friday and Saturday 11:00 AM - 11:45 PM, and Sunday 12:00 PM - 9:45 PM.
Can I pick up my order in-store at Mad Pizza?
Yes, Mad Pizza offers in-store pickup as one of their services.
What are the takeout hours for Mad Pizza?
Takeout hours are the same as the regular business hours: Monday to Wednesday 11:00 AM - 9:45 PM, Thursday 11:00 AM - 10:45 PM, Friday and Saturday 11:00 AM - 11:45 PM, and Sunday 12:00 PM - 9:45 PM.
Where is Mad Pizza located?
Mad Pizza is located at 1321 Madison St, Seattle, WA 98104, USA.
How can I view the menu or place an order online at Mad Pizza?
You can view the menu or place an order online at https://madpizza.com/menu.
What types of food does Mad Pizza specialize in?
Mad Pizza specializes in pizza, Italian cuisine, fast food, salads, vegetarian dishes, and also offers catering services.
Are there convenient parking options near Mad Pizza?
Yes, there are parking options such as Madison Garage Parking and Metropolis nearby, making it easy to park when visiting Mad Pizza.
What medical facilities are located close to Mad Pizza?
Nearby medical facilities include Northwest Congenital Heart Care, Seattle Ultrasound, and Swedish Pediatric Therapy - First Hill, useful if you have appointments nearby and want to grab a meal at Mad Pizza.
Are there any banks near Mad Pizza for quick banking errands?
Yes, Wells Fargo and WELLS FARGO BANK are nearby, allowing you to conveniently combine banking and dining at Mad Pizza.