Jimmy John's

3.4
202 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1221 Madison St, Seattle, WA
98104, United States

Hours

Reviews

3.4
202 reviews
5 stars
82
4 stars
35
3 stars
20
2 stars
11
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and lack of communication regarding orders.

Delivery Issues

Numerous reviews highlighted significant delays in delivery times, with some customers waiting over an hour for their orders.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others complained about poorly made sandwiches and insufficient ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty environments and unkempt staff.
  • TM
    Tacos Mcnuge
    Dec 4, 2025
    2.0
    It's Jimmy John's the feed is consistent. But this location is either way understaffed or the team needs leadership. Multiple deliveries have taken over an hour and I am only blocks away. They are unresponsive, and the tracking app doesnt do anything.
  • TS
    Tim Smith
    Nov 8, 2025
    5.0
    These employees are clutch. I came in 15 min before closing on 11/8/25 and they still made me a sandwich. They deserve a raise.
  • MA
    Moleda azefa agahs anaba Surega agshs absna
    Sep 16, 2025
    5.0
    The breakfast pancakes were fluffy, perfectly golden, and very satisfying.
  • HS
    Hongbing Sun
    Jul 28, 2025
    4.0
    很棒的三明治,面包烤得很香,包着的肉菜也很新鲜。