Feedback on staff behavior is mixed; some customers praised friendly service while others reported rudeness and unprofessionalism.
Order Accuracy
Many customers experienced issues with incorrect orders and modifications not being followed.
Speed of Service
Service speed is inconsistent; some customers found it fast while others reported long wait times and slow service.
Food Quality
Food quality received mixed reviews, with some praising freshness while others noted stale bread and unsatisfactory sandwiches.
ON
Ojus Narawane
Jan 5, 2026
2.0
Unfortunately worst Jimmy Johns we ever had. We love JJs.
LK
Loren Kite
Nov 12, 2025
5.0
Best JJ's in the south end of the city. Always friendly, always accurate, never mushy tomatoes. Checks all the boxes.
TG
Terra Graham
Oct 28, 2025
5.0
I'm only writing this review in hopes the employee sees it. There is a young man who was working on 10/28 at about 4 pm. This was my 2nd interaction with him and I just want him to know he has an incredibly kind vibe. He has great customer service skills. I hope he never loses that kindness or great customer service which can happen in the food industry thanks to crappy people. I can see great things for that young man! You guys got yourself a quality employee! I believe edgar is his name
RN
Randal Nelson
Oct 5, 2025
5.0
Juan is an awesome cashier and the sandwiches were perfectly 👌
DP
Danielle Peart
Sep 24, 2025
1.0
They do not offer Philly cheesesteaks like other locations I have found