The store prioritizes pickup orders—about 90% of which never show up during the time we’re there—while four in-store customers end up waiting 30 minutes for a sandwich that could be made in under a minute.
MK
Matthew Kemper
Dec 15, 2025
1.0
Terrible. 27 mins forn1 sandwich. Definitely not fast.
TN
Tyler Norby
Dec 1, 2025
1.0
Couldn't get my sandwich done in within 70 minutes, had to skip lunch.
Tried again 1/6
I waited 60 minutes before again having to skip lunch. They made orders of walk in customers while I sat in the lobby waiting for an online order.
Never go here unless you're trying to waste time and money.
JJ
Jeff
Nov 13, 2025
3.0
This is not a Freaky Fast location. This is a Freaky Busy location. Every Jimmy John’s I have been to usually has my sandwich complete before I’m even done paying. This one has everyone standing around waiting for their order. I placed my order at 12:08pm and received it at 12:24pm. 16 mins for a sandwich. It’s in the base of an office tower downtown, so they do a LOT of business every day. Just expect to wait, especially around lunch time.
CD
Charlotte D
Nov 13, 2025
5.0
This is this the best JJs in Seattle. The only one I can trust for great service. Marshall has been delivering to me for years and the few times there’s been a problem, he made it right immediately and fixed the issue. Thank you!