Chipotle Mexican Grill

2.6
325 reviews
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About

Mexican Restaurant
Chipotle Interbay is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1827 15th Ave W, Seattle, WA
98119, United States

Hours

Reviews

2.6
325 reviews
5 stars
90
4 stars
25
3 stars
23
2 stars
40
1 star
147

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty counters and tables, and concerns about food safety.

Service Issues

Customers frequently reported slow service, long wait times, and staff being unhelpful or rude.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and small portion sizes.

Ingredient Availability

The location often runs out of key ingredients, leading to customer dissatisfaction and limited menu options.

Overall Experience

Overall, the location received a significant number of negative reviews, with many customers expressing disappointment and a lack of intention to return.
  • BW
    Brittany Westbrook
    Oct 19, 2025
    1.0
    Went in at 7:30pm, they were out of brown rice, black beans, the pinto beans were old and dry, they were out of steak, and were running low of the other meats besides chicken. The work station was a mess, with food in other containers, so every bite of my bowl held a surprise ingredient. This was my first visit, and I cannot understand how a newer location is doing so bad.
  • JD
    John Donaldson
    Oct 12, 2025
    2.0
    Ordered online a day before for a takeout catered for 8 people and Saturday 5:00 pm pick up, first, not ready till 5:20 pm , 10 people in line , counter was filthy with food all over by the register, hard to tell who was in charge…. This location definitely has some issues and needs improvement,
  • MC
    Mark Caogdan
    Oct 8, 2025
    5.0
    good
  • MD
    McKenna Dorsey
    Sep 24, 2025
    1.0
    Do not EVER use the pick up window - I rang their doorbell and had to insert my head in saying “Excuse me?”, along with the gentleman behind me. Once someone came 7 minutes later, my order was 20 minutes late as I just stood outside watching someone pack bags of chips. The employee barely spoke English - which is fine as long as you are working BACK of house. 15 minutes in I said “when will my order be ready?” She said “9 minutes” then I said “9 more minutes???” When I finally got my order I had to ask her to fill the fountain drink and she acted like she literally had no idea what I asked for (they fill your drink for you at the pick up window). I said I wanted Sprite and she started filling it with Coke, so interrupted her and pointed to the Sprite, then she dumped out the Coke and filled up the entire cup with soda and no ice. I said “can I please get a new cup with ice too?” And she gave me a childs cup and no ice lol. So I had a 3/4 filled beverage ice-less. Therefore I went inside and actually redid my drink. I haven’t even left the parking lot so I doubt my order is correct. Seriously do better, I will never do the pick up window again and don’t have employees who can’t work front of house working there. This location is 7 minutes from me and it ended up being almost a 40 minute trip although my order “took ten minutes”.
  • YE
    Yunus Ece
    Sep 14, 2025
    5.0
    Polite staff, I like eating here regularly.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Interbay offer?

Chipotle Interbay offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from real, responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 1827 15th Ave W, Seattle?

Chipotle Interbay is open daily from 10:45 AM to 11:00 PM.