Chipotle The Ave. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported inconsistent and often small portion sizes, leading to dissatisfaction with value for money.
Cleanliness
Many reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restroom.
Service Quality
Service was often described as slow and unprofessional, with rude staff and frequent mistakes in orders.
Food Quality
While some customers enjoyed the food, there were numerous complaints about undercooked ingredients and stale items.
Availability of Items
Customers noted that the location frequently ran out of key ingredients, impacting their ability to order desired meals.
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Payden Nissen
Dec 10, 2025
1.0
Everytime (except for one time) I order through door dash, I barely get any food and they often forget items. It’s really disappointing. I love chipotle so I keep ordering assuming it’s just a bad day for them . But the u district location on the ave is particularly bad. I wish I could DoorDash from a different location.
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Cemalcan Uslu
Dec 3, 2025
2.0
Always very dirty (the one on the u district ave, u village one is better)
And there are always some random different guys that are not customers roaming around that make you feel uncomfortable
EC
Enmanuel Y. Castellanos
Nov 30, 2025
5.0
The chipotletastic day is worth it.
TD
Tony Danza
Nov 26, 2025
5.0
So yummy
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Max Sando
Nov 11, 2025
1.0
This was just insulting. Delivery - Ordered double meat, didn’t even get one portion let alone anything else. Buyer beware