Business Details
About
Mexican Restaurant
Chipotle U Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
636 reviews
5 stars
304
4 stars
130
3 stars
67
2 stars
43
1 star
92
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was tasty and fresh, but many complained about inconsistent portion sizes and stinginess with ingredients.
Cleanliness
Multiple reviews highlighted poor cleanliness, with dirty tables, overflowing trash, and a messy dining area being common complaints.
Service Issues
While some customers praised the friendly staff, many reported rude service, long wait times, and chaotic ordering experiences.
Management Concerns
Several reviews pointed to mismanagement, with issues like staff being overwhelmed, poor communication, and lack of responsiveness to customer complaints.
Overall Experience
The location received mixed reviews, with some customers expressing satisfaction while others vowed not to return due to the numerous issues encountered.
- DKDavid Kelley4 days ago1.0This store epitomizes why they’re going to go out of business. Small portions at an inflated cost.
- JDJohn DNov 9, 20251.0I visit this location often because it’s in the U Village but it’s getting to the point that I think I will avoid it. It’s not clean. Food is often on tables and on the floor left from previous customers. Often staff members can be seen at these dirty tables during their breaks and don’t seem to care . Gross.
- DWDaniel wuNov 2, 20255.0Amazing food I come here often for their burritos. I like the atmosphere and it’s generally clean.
- PKPhillip KwonNov 1, 20251.0Visited 10/25 11am. Found a grocery sticker while eating. Left a message to Chipotle, but never received a response after a week. Not even an apology. The store was pretty unorganized when visited so not surprised…
- LLLoganNov 1, 20253.0This chipotle is usually fine, but sometimes one worker is always at the front and is unkind and honestly rude to every customer no matter what. He doesn’t listen to what you say and skimps on every portion size, moving on before you’re done ordering. Ruins the experience and makes me not want to come back.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in U Village specialize in?
Chipotle specializes in Mexican fast-casual cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in U Village?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in U Village offer pickup or delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I place an online order for Chipotle at U Village?
You can place an online order through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Is Chipotle in U Village committed to sustainable and humane food sourcing?
Yes, they follow 'Food with Integrity' principles, sourcing ingredients from farms practicing humane and sustainable methods without artificial colors, flavors, or preservatives.
Can I earn rewards by ordering at Chipotle Mexican Grill U Village?
Yes, by signing up for Chipotle Rewards, you can earn points and access exclusive offers and free food.
What forms of payment are accepted at Chipotle U Village?
Chipotle accepts credit cards and offers gift cards for payment.
What popular shopping center is Chipotle U Village located near?
Chipotle is located near University Village, a popular shopping center and landmark.
Are there other dining options near Chipotle Mexican Grill at U Village?
Yes, nearby dining options include Frankie & Jo's University Village (American restaurant), Pallino Pastaria (Italian cuisine), and Bamboo Sushi (Japanese and Asian cuisine).
What nearby stores might I visit before or after dining at Chipotle in U Village?
You can explore nearby shops such as RazerStore Seattle for computer products, Bluemercury for spa and beauty items, and Evereve for women's clothing and fashion accessories.