Business Details
About
Mexican Restaurant
Chipotle U Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
641 reviews
5 stars
305
4 stars
131
3 stars
68
2 stars
44
1 star
93
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables and trash issues frequently mentioned.
Service Quality
Customers reported inconsistent service, with some staff being friendly while others were rude or unhelpful.
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, describing them as small or stingy compared to other locations.
Food Quality
While some reviews praised the food quality, others reported issues such as overcooked or improperly prepared items.
- JGJustin Graden6 days ago1.0This is the slowest service I’ve ever gotten at a Chipotle. They are chronically understaffed. It’s 5:00pm, they have one person total working the line and working the register, and there’s 16 people in line. And this happens every week. Avoid if you can
- SBSuzy BensonDec 2, 20253.0I rarely post a bad review, but every time I come to this specific location, it is still C. Thankfully, behind the counter, looked a lot cleaner, and the people working here are very nice. Having done executive coaching for leaders at this company, I know they would be qualified to see how dirty the places. I hope they get their act together..
- ECEve CoyneNov 28, 20254.0Amazing food, very clean, staff are really nice. My only complaint is the service can be slow, but only because they're understaffed - not their fault. I get lunch here every day on my lunch break!
- MSMatt SmithNov 26, 20252.0I don’t usually leave negative reviews, but my experience at this Chipotle was truly disappointing. I waited in line for 15 minutes with only a few people ahead of me, only to be told that the freshly cooked chicken I saw was reserved exclusively for online orders. As a walk-in customer, that meant I couldn’t get the protein I wanted, even though it was right there. A heads-up before waiting would have saved me time as I could have ordered online from the start. Instead, I had to place an online order anyway since the only option available in-store was pork, which I can’t eat. The order was estimated at 10 minutes but ended up taking another 15. To make matters worse, the dining area was dirty, with tables and floors left unclean. Chipotle needs to prioritize the customers standing in front of them, not just those ordering through an app. For a chain I’ve visited often, this location was a truly disappointing experience.
- DKDavid KelleyNov 20, 20251.0This store epitomizes why they’re going to go out of business. Small portions at an inflated cost.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in U Village specialize in?
Chipotle specializes in Mexican fast-casual cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in U Village?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in U Village offer pickup or delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I place an online order for Chipotle at U Village?
You can place an online order through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Is Chipotle in U Village committed to sustainable and humane food sourcing?
Yes, they follow 'Food with Integrity' principles, sourcing ingredients from farms practicing humane and sustainable methods without artificial colors, flavors, or preservatives.
Can I earn rewards by ordering at Chipotle Mexican Grill U Village?
Yes, by signing up for Chipotle Rewards, you can earn points and access exclusive offers and free food.
What forms of payment are accepted at Chipotle U Village?
Chipotle accepts credit cards and offers gift cards for payment.
What popular shopping center is Chipotle U Village located near?
Chipotle is located near University Village, a popular shopping center and landmark.
Are there other dining options near Chipotle Mexican Grill at U Village?
Yes, nearby dining options include Frankie & Jo's University Village (American restaurant), Pallino Pastaria (Italian cuisine), and Bamboo Sushi (Japanese and Asian cuisine).
What nearby stores might I visit before or after dining at Chipotle in U Village?
You can explore nearby shops such as RazerStore Seattle for computer products, Bluemercury for spa and beauty items, and Evereve for women's clothing and fashion accessories.