Chipotle Lake City Way is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported that portion sizes are inconsistent and often smaller than expected, leading to dissatisfaction.
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some praising friendly service while others reported rudeness and unprofessional behavior.
Food Quality
Several reviews highlighted issues with food quality, including undercooked rice, overly salty dishes, and cold food, contributing to a negative dining experience.
Cleanliness
While some customers noted that the location was clean, others pointed out dirty tables and unsanitary conditions, suggesting inconsistency in cleanliness.
Delivery Issues
Customers expressed frustration with delivery orders, citing missing items and poor attention to special requests.
AM
Atzel Morales
Jan 2, 2026
5.0
Amazing food and quick service, 10/10 would recommend!
JN
Juventino Morales Nuñez
Jan 2, 2026
5.0
Always fresh and delicious, fast service!
RT
Ruta Tekia
Dec 18, 2025
5.0
This Is my second time going to this Chipotle and I love it, I always feel happy after a nice lunch or dinner here. I usually notice there amazing employees with their generosity, patience and service, I love the atmosphere because It’s clean and calm. This will always be my usual spot!
KW
Katlie Watler
Dec 10, 2025
1.0
Hi, I wanted to share my disappointment with my recent Chipotle delivery order. I paid almost $62 and made specific requests, but none of them were honored. I asked for extra sour cream and extra rice, yet my bowl had barely a teaspoon of sour cream and very little rice. I also asked for extra lettuce, but I was given almost none. On top of that, the food was extremely salty, which made it even more disappointing.
I also requested napkins and utensils, and none were included in the bag.
For the amount of money I spent, this felt careless and frustrating. It seems like delivery orders aren’t being prepared with the same attention or care as in-store orders, and my requests were completely ignored. This was honestly the worst Chipotle order I’ve ever received, and it feels like a waste of my $62.
Because of this experience, I don’t think I’ll be ordering Chipotle delivery again. I hope this feedback helps improve the quality and attention to customer orders moving forward.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill on Lake City Way?
Chipotle Mexican Grill is located at 12725 Lake City Way NE, Seattle, WA 98125.
What are the operating hours for Chipotle Mexican Grill on Lake City Way?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle on Lake City Way offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I place an online order for Chipotle at the Lake City Way location?
You can order online via the Chipotle app or through their website at https://order.chipotle.com/.
What kind of food does Chipotle Mexican Grill on Lake City Way serve?
They serve customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Is Chipotle Mexican Grill on Lake City Way welcoming to the LGBTQ community?
Yes, Chipotle Lake City Way welcomes LGBTQ customers.
What nearby healthcare facilities are located near Chipotle on Lake City Way?
Nearby healthcare facilities include Dental and Denture Clinic, Lake City Smiles dental office, and Immediate Clinic Lake City urgent care.
Are there any nearby grocery or shopping options near Chipotle on Lake City Way?
Yes, nearby options include Grocery Outlet for groceries, Ace Hardware and Tweedy and Popp Hardware for home improvement, and Thriftology thrift store for shopping.
What entertainment or arts-related places are close to Chipotle on Lake City Way?
Nearby entertainment and arts spots include Jamtown music store, Seattle Drum School of Music, and Productions Dance Performing Arts school.
Is Chipotle Mexican Grill on Lake City Way involved with sustainable and responsible sourcing?
Yes, they prioritize sourcing ingredients from farms that follow humane and sustainable practices, emphasizing 'Food with Integrity' using only 53 real ingredients.