Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Seattle ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- DeliveryNot available
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
Location
Hours
Reviews
4.1
309 reviews
5 stars
178
4 stars
63
3 stars
21
2 stars
20
1 star
27
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
The ice cream is consistently praised as delicious, with many customers highlighting specific flavors and the overall quality.
Customer Service
Service quality is mixed; while some reviews commend friendly and helpful staff, others report inattentiveness and poor communication.
Pricing Concerns
Many customers find the prices to be high, with several comments suggesting that the cost does not match the portion sizes or overall experience.
Location and Atmosphere
The shop's location is appreciated for its proximity to Green Lake, but the small size and limited seating are noted as drawbacks.
Staff Training Issues
There are calls for better staff training, particularly regarding communication and customer interaction, as some reviews mention rude or unprofessional behavior.
- JCJanet CrosierOct 13, 20254.0My grandsons go every Friday to celebrate the end of the school week. I get that we are a boisterous crew, but every time that I am there, I feel like I need to apologize for bothering the staff. Just a feeling. Of course, the ice cream is great. Take your card; they no longer accept cash.
- JPJennifer PahlmanSep 27, 20255.0BEST NON-DAIRY in the state! (Piper gives outstanding customer service.) 2 flavors to choose from. Strawberry is my favorite. Choc chip cookie dough is great as well.
- RRRyanSep 21, 20252.0Overpriced
- YNYtg Stg (T. G. N.)Sep 1, 20252.0Ice cream was fine 😔
- VIVerified InsightsAug 31, 20251.0I encourage management to clarify their youth hiring policies, train staff on professional communication, and ensure compliance with state employment laws regarding minors. I came in here with my kid and the ice cream was amazing. There were about five kids behind the counter so I asked what age Ben & Jerry’s begins hiring, (since it was clear that some employees were under 18). Before the young woman I addressed could answer, Some loud, obnoxious, nerdy, little blonde girl, with glasses, started squawking over the young woman I was asking in the background, ‘that even though they could hire under the age of 18, they specifically were only looking for 18-year-olds at this time’. That response not only contradicted the company’s own hiring practices, but also resulted in my 15-year-old experiencing age-based exclusion directly to his face. This was his first personal interaction with age discrimination, and it left a negative impression during what should have been a positive family outing. Relevant Washington Laws • RCW 49.12.121 – Establishes employment standards for minors, allowing those 14 and older to work in certain jobs with proper authorization. • RCW 49.12.020 – Protects employees from unfair labor practices and requires fair treatment in hiring and employment.
Frequently Asked Questions About Ben & Jerry’s
What type of products can I expect at Ben & Jerry's ice cream shop in Seattle?
You can enjoy a variety of euphoric Ben & Jerry's ice cream flavors served in freshly baked waffle cones, shakes, sundaes, and more, just like the first scoops served in 1978.
Where is Ben & Jerry's located in Seattle?
Ben & Jerry's is located at 7900 E Green Lake Drive N, Suite 104, Seattle, WA 98103, USA.
What are the operating hours for Ben & Jerry's in Seattle?
From Monday to Thursday, Ben & Jerry's is open 12 PM to 9 PM; on Friday, 11 AM to 5 PM; and on Saturday and Sunday, 11 AM to 9 PM.
Does Ben & Jerry's offer any pickup or delivery services?
Yes, Ben & Jerry's offers in-store pickup, curbside pickup, same-day delivery, and no-contact delivery options.
What payment methods can I use at Ben & Jerry's Seattle?
You can pay using American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Does the Seattle Ben & Jerry's shop accommodate customers with disabilities?
Yes, the shop has wheelchair-accessible entrances and parking to accommodate customers with disabilities.
Is Ben & Jerry's Seattle family-friendly?
Yes, the shop welcomes families and offers a variety of ice cream products to enjoy together.
Can I find other ice cream options or food places near Ben & Jerry's Seattle?
Yes, nearby you can find WABenJerry, another ice cream shop, as well as eateries like Zeeks Pizza, BluWater Bistro, Noi Thai Cuisine, and Layers Green Lake.
How can nearby businesses like Seattle Electric Bike and Illustrated Salon Spa enhance my visit to Ben & Jerry's?
After enjoying your ice cream, you might explore local attractions like Seattle Electric Bike for bike rentals or relax at Illustrated Salon Spa, making your visit more enjoyable and diverse.
Are there healthcare or dental services close to Ben & Jerry's that I could visit?
Yes, several nearby healthcare providers include Green Lake Dental Care, Biederman Dentistry, Green Lake Oral + Facial Surgery, and Select Physical Therapy for your convenience.