Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rochester Subway® Restaurant at 9820 Hwy 12 SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
309 reviews
5 stars
134
4 stars
78
3 stars
27
2 stars
19
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.
Food Safety Concerns
Multiple reviews highlighted issues with food safety, including unsanitary conditions and potential foodborne illnesses.
Staff Performance
While some employees received praise for their friendliness and service, others were criticized for being inexperienced or untrained.
Cleanliness
The cleanliness of the store was noted positively by some customers, but there were also complaints about unsanitary conditions.
Inconsistent Hours
Customers expressed frustration over inconsistent operating hours and lack of communication regarding closures.
- ARAdam RichardsonDec 31, 20251.0Absolutely horrible, definitely a place for the health inspector.
- MMMichael McCormickAug 24, 20253.0The store on a 95 degree day has its employees in the store with it at 90 and no air pretty sad
- ACAlisse CassellJul 27, 20254.0Zach and Grace were AWESOME!! Thanks for the best experience at a Subway I've had!
- JSJamie SkiSep 27, 20225.0Good sandwich. Excellent service.
- LSLawrence SkeieSep 20, 20225.0Friendly and excellent service. Food is pretty darn good oo
Frequently Asked Questions About Subway
What is the address of this Subway restaurant in Rochester, WA?
The Subway restaurant is located at 9820 Hwy 12 SW, Thurston, Rochester, WA 98579.
What are the operating hours of the Subway at 9820 Hwy 12 SW?
The restaurant is open from 8:00 AM to 9:00 PM Monday through Thursday, 8:00 AM to 9:30 PM on Friday and Saturday, and 9:00 AM to 9:00 PM on Sunday. It is closed on November 27, 2025.
Does this Subway location offer in-store pickup and delivery services?
Yes, this Subway offers in-store pickup. Delivery options are also available through their app or online.
Can customers dine in at this Subway restaurant?
Yes, this Subway location serves dine-in customers along with takeout and catering services.
Does the Subway restaurant provide catering services?
Yes, catering services are available at this Subway location to help with your event needs.
What types of meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner with a menu featuring Footlongs, 6 inch sandwiches, wraps, salads, and fresh-baked cookies.
Where can I view the menu and place an order online for this Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/24030-0/menu/.
What nearby restaurants are close to this Subway for additional dining options?
Nearby dining options include multiple other Subway locations and Mason-Dixon Line Restaurant, which offers American cuisine.
Are there nearby banks or ATMs for convenient banking near the Subway location?
Yes, Columbia Bank, Umpqua Bank, and ATMs from Columbia Bank are located near the Subway restaurant for your banking needs.
What local services are available near the Subway, such as real estate or child care?
Nearby services include Dream Weavers Real Estate, Ritz & Company for real estate, and Child's Time X ECEAP / Preschool for child care.