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Subway

3.7
(313 reviews)

Business Details

9820 Hwy 12 SW, Rochester, WA
98579, United States
(360) 273-1313
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rochester Subway® Restaurant at 9820 Hwy 12 SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9820 Hwy 12 SW, Rochester, WA
98579, United States

Hours

Reviews

3.7
313 reviews
5 stars
136
4 stars
79
3 stars
27
2 stars
20
1 star
51

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The store is reported to be clean, but there are concerns about food safety and unsanitary conditions.

Service Quality

Customer service is inconsistent, with some employees praised for their friendliness while others are criticized for being rude or unprofessional.

Food Quality

Food quality is hit or miss, with some customers enjoying their sandwiches while others report issues like soggy bread and incorrect orders.

Staffing Issues

The location often appears to be understaffed, leading to long wait times and poor service during busy hours.

Health Concerns

Multiple reviews mention potential health risks, including foodborne illness and unsanitary conditions.
  • BA
    Brian Amies
    Feb 22, 2026
    2.0
    The store is clean and the worker was nice. We ordered 2 BLT's, one toasted and extra bacon and tomatoes. Neither were toasted and one had very little bacon. One had no mayo and the other only had mayo on one side. We most likely won't be back and we live here. We paid almost $29 for 2 sandwiches and a tip.
  • SB
    Strong Brian
    Feb 17, 2026
    1.0
    I tip the highest option only to have them mess up my order every single time, I will literally ask them to toast it, watch them throw it in for 3 seconds, and ask if they can toast it again because it's visually uncooked in anyway (cheese still rock solid) and yet they STILL don't cook it enough
  • IR
    ivy redford
    Jan 21, 2026
    5.0
    zachary is the best employee, somebody should give him a raise 🙂‍↕️
  • AR
    Adam Richardson
    Dec 31, 2025
    1.0
    Absolutely horrible, definitely a place for the health inspector.
  • JS
    Jamie Ski
    Sep 27, 2022
    5.0
    Good sandwich. Excellent service.

Frequently Asked Questions About Subway

What is the address of this Subway restaurant in Rochester, WA?

The Subway restaurant is located at 9820 Hwy 12 SW, Thurston, Rochester, WA 98579.

What are the operating hours of the Subway at 9820 Hwy 12 SW?

The restaurant is open from 8:00 AM to 9:00 PM Monday through Thursday, 8:00 AM to 9:30 PM on Friday and Saturday, and 9:00 AM to 9:00 PM on Sunday. It is closed on November 27, 2025.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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