Brand Certified
Subway
3.7(313 reviews)
Certified by Subway • Mar 01, 2026
Business Details
9820 Hwy 12 SW, Rochester, WA
98579, United States
Certified by Subway • Mar 01, 2026
(360) 273-1313
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rochester Subway® Restaurant at 9820 Hwy 12 SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.7
313 reviews
5 stars
136
4 stars
79
3 stars
27
2 stars
20
1 star
51
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The store is reported to be clean, but there are concerns about food safety and unsanitary conditions.
Service Quality
Customer service is inconsistent, with some employees praised for their friendliness while others are criticized for being rude or unprofessional.
Food Quality
Food quality is hit or miss, with some customers enjoying their sandwiches while others report issues like soggy bread and incorrect orders.
Staffing Issues
The location often appears to be understaffed, leading to long wait times and poor service during busy hours.
Health Concerns
Multiple reviews mention potential health risks, including foodborne illness and unsanitary conditions.
- BABrian AmiesFeb 22, 20262.0The store is clean and the worker was nice. We ordered 2 BLT's, one toasted and extra bacon and tomatoes. Neither were toasted and one had very little bacon. One had no mayo and the other only had mayo on one side. We most likely won't be back and we live here. We paid almost $29 for 2 sandwiches and a tip.
- SBStrong BrianFeb 17, 20261.0I tip the highest option only to have them mess up my order every single time, I will literally ask them to toast it, watch them throw it in for 3 seconds, and ask if they can toast it again because it's visually uncooked in anyway (cheese still rock solid) and yet they STILL don't cook it enough
- IRivy redfordJan 21, 20265.0zachary is the best employee, somebody should give him a raise 🙂↕️
- ARAdam RichardsonDec 31, 20251.0Absolutely horrible, definitely a place for the health inspector.
- JSJamie SkiSep 27, 20225.0Good sandwich. Excellent service.
Frequently Asked Questions About Subway
What is the address of this Subway restaurant in Rochester, WA?
The Subway restaurant is located at 9820 Hwy 12 SW, Thurston, Rochester, WA 98579.
What are the operating hours of the Subway at 9820 Hwy 12 SW?
The restaurant is open from 8:00 AM to 9:00 PM Monday through Thursday, 8:00 AM to 9:30 PM on Friday and Saturday, and 9:00 AM to 9:00 PM on Sunday. It is closed on November 27, 2025.
Does this Subway location offer in-store pickup and delivery services?
Yes, this Subway offers in-store pickup. Delivery options are also available through their app or online.
Can customers dine in at this Subway restaurant?
Yes, this Subway location serves dine-in customers along with takeout and catering services.
Does the Subway restaurant provide catering services?
Yes, catering services are available at this Subway location to help with your event needs.
What types of meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner with a menu featuring Footlongs, 6 inch sandwiches, wraps, salads, and fresh-baked cookies.
Where can I view the menu and place an order online for this Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/24030-0/menu/.
What nearby restaurants are close to this Subway for additional dining options?
Nearby dining options include multiple other Subway locations and Mason-Dixon Line Restaurant, which offers American cuisine.
Are there nearby banks or ATMs for convenient banking near the Subway location?
Yes, Columbia Bank, Umpqua Bank, and ATMs from Columbia Bank are located near the Subway restaurant for your banking needs.
What local services are available near the Subway, such as real estate or child care?
Nearby services include Dream Weavers Real Estate, Ritz & Company for real estate, and Child's Time X ECEAP / Preschool for child care.
Brand Certified Facts from Subway
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Certified March 01, 2026Yext Knowledge Graph
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