Subway

3.7
309 reviews
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Business Details

9820 Hwy 12 SW, Rochester, WA
98579, United States
(360) 273-1313
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rochester Subway® Restaurant at 9820 Hwy 12 SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9820 Hwy 12 SW, Rochester, WA
98579, United States

Hours

Reviews

3.7
309 reviews
5 stars
134
4 stars
79
3 stars
27
2 stars
19
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and unprofessional behavior from staff.

Food Safety Concerns

Several reviews highlighted issues with food safety, including improper food handling and potential foodborne illness.

Staff Performance

While some employees received praise for their friendliness and service, many reviews indicated a lack of training and professionalism among staff.

Cleanliness

The cleanliness of the store was noted positively by some customers, but others reported unsanitary conditions.

Inconsistent Hours

Customers expressed frustration over inconsistent operating hours and being turned away despite the store being open.
  • MM
    Michael McCormick
    Aug 24, 2025
    3.0
    The store on a 95 degree day has its employees in the store with it at 90 and no air pretty sad
  • AC
    Alisse Cassell
    Jul 27, 2025
    4.0
    Zach and Grace were AWESOME!! Thanks for the best experience at a Subway I've had!
  • LB
    Lacey Barbee
    Jul 1, 2025
    1.0
    Edit: seems they've already been hit with an inspection, and the cold holding issues continue Disclaimer: I meant to post this here in April, but an illness that occurred with my mom reminded me of this place I ate here on April 10th for dinner, and ordered the meatball sub. Idk what it was about that meatball sub, but I had diarrhea for 5-6 hours after eating it. I thought to myself, "Ok, I'm NOT eating that again!" Well, fast forward to May 31st, one day before my birthday, I got something different, and my mom got something with spinach, and the next day she had nausea and "didn't know which end it would come out of." She took Dramamine and everything was ok after she slept for a few hours. Had nothing sketchy except for subway that day. It affected her the next day as well. Don't eat here till your place gets inspected! I suspect the spinach wasn't cold held properly. (I work in a kitchen.) TL;DR; thought it was just me that was affected by food borne illness from this place, turns out, it's not just me.
  • RH
    Robin Happle
    Jun 19, 2025
    5.0
    Great sandwich’s and the people are always nice. This store is way cleaner than any of the other local stores. The other subways have been dirty and just unappealing. Good job to the kiddo that made my sandwich today!
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Frequently Asked Questions About Subway

What is the address of this Subway restaurant in Rochester, WA?

The Subway restaurant is located at 9820 Hwy 12 SW, Thurston, Rochester, WA 98579.

What are the operating hours of the Subway at 9820 Hwy 12 SW?

The restaurant is open from 8:00 AM to 9:00 PM Monday through Thursday, 8:00 AM to 9:30 PM on Friday and Saturday, and 9:00 AM to 9:00 PM on Sunday. It is closed on November 27, 2025.