Wingstop

3.9
623 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Richland. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
121 Gage Blvd, Richland, WA
99352, United States

Hours

Reviews

3.9
623 reviews
5 stars
332
4 stars
109
3 stars
56
2 stars
42
1 star
84

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers frequently reported long wait times for their orders, often exceeding the estimated pickup times.

Food Quality

While many customers praised the flavor and quality of the wings, there were complaints about cold food, soggy fries, and inconsistent portion sizes.

Customer Service

Service was often described as slow and disorganized, with some customers experiencing rude interactions with staff.

Cleanliness

Several reviews mentioned issues with cleanliness, including dirty tables and unsanitary conditions.

Management Issues

Customers expressed concerns about poor management and lack of urgency during busy times, leading to frustration among patrons.
  • JZ
    Joaquin Zaragoza
    Jan 4, 2026
    1.0
    Waited 45 min for my order. Then when I get my order nothing was fresh. Crazy 60$ down the drain. You guys are worse then the pasco location.!
  • JH
    JOHN HANCOCK
    Jan 3, 2026
    5.0
    The food was fantastic! We will be back!!
  • MG
    Maria Guizar
    Jan 2, 2026
    1.0
    I was eating my fries and on the bottom of the fries there was cockroaches who were fried with the fries 🤢🤢🤮🤮
  • CH
    Carlos Hernandez
    Dec 27, 2025
    1.0
    A whole hour to wait for my food, and I ordered online 3 hours prior to the scheduled pick up time ◡̈…
  • BB
    B.
    Dec 27, 2025
    5.0
    It's always crowded and the app lies about the expected order time, worse than other Wing Stops, but the staff are super kind and wonderful to my family.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.