Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,250 reviews
5 stars
557
4 stars
320
3 stars
173
2 stars
70
1 star
130
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders or missing items, leading to frustration.
Service Speed
Many reviews highlighted slow service times, particularly during busy hours, with some customers waiting excessively for their orders.
Food Quality
While some customers praised the food, many others complained about cold or stale items, indicating inconsistency in food preparation.
Staff Attitude
Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including overflowing trash and unsanitary conditions.
- MYM YDec 24, 20251.0Drive thru with an online order 5 cars directed out of line to park and wait. Took almost 20 minutes to get a cold order. What is happening at this location? If they're understaffed due to the holiday, don't take it out on the customers- close that day.
- SHStephen HanzelDec 24, 20252.0Wrong order food when l finally got it it's was cold no help
- VMVincent MagallonDec 12, 20251.0Royally messed up my Grubhub order, completely different meal than what i ordered. Paid for Asiago sandwhich combo, they gave me someone else's order
- SFS FDec 7, 20251.0Wrong burgers that were old. Fries and chicken nuggets were also old and cold. We paid for garbage food.
- S5Stephaniiee; 509Nov 11, 20253.0Food was great but we ordered #9 (Chicken tenders meal) and I got my drink and chicken tenders BUT my fries? Didn't even get'em.
Frequently Asked Questions About Wendy's
Is Richland 14 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through in Richland?
Wendy's drive-through in Richland is open daily from 7:00 AM to midnight.
Is the Richland Wendy's location currently open?
Yes, the Richland Wendy's location is open and committed to serving quality food every day.
Does Wendy's Richland offer breakfast options?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Richland?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
How can I contact Wendy's in Richland for feedback or questions?
You can call (509) 943-1018, use the Live Chat on Wendy's contact page, or fill out their Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutrition information?
Menu pricing and nutrition information are available on order.wendys.com and the Wendy's mobile app.
What nearby places can I visit before or after going to Wendy's in Richland?
Nearby places include Novel Coffee and Teas for coffee and smoothies, Sterling's Famous Steak Seafood and Salad Bar for a sit-down meal, and the Richland Fire Station 71 for community events.
Are there other fast food restaurants near Wendy's in Richland?
Yes, nearby fast food options include Burger King, Panda Express, Taco Time, and Jimmy John's sandwich shop.
How can the nearby Richland Police Department help visitors to Wendy's?
The Richland Police Department nearby provides safety and assistance in the area, ensuring a secure environment for Wendy's customers.