Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2485 Queensgate Dr. in Richland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported frequent issues with incorrect or incomplete orders.
Customer Service
Staff attitude and service quality were often criticized, with reports of rudeness and poor communication.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including skimpy portions and poorly prepared items.
Pricing Concerns
Customers expressed frustration over rising prices and discrepancies between advertised and actual prices.
KC
Kimalee De La Cruz
2 days ago
5.0
It was amazing and the guy that took our order deserves a raise he was everything you want for a employee
R0
Ricachu 0
4 days ago
2.0
Service was okay but the nacho fries were stale and cold. The Crunchwrap had hardly any meat in it and the only reasonable purchase was the cheaper cheesy bean and rice burrito because it was at least hot. Most items skimped on all ingredients which is disappointing because it wasn’t cheap. This is the closest Taco Bell to me but now I’ll probably be going somewhere else. Super disappointed.
BN
Ben N
Jan 2, 2026
4.0
Service is always awesome at this location! The food? Well….it’s Taco Bell so they do what they can with the ingredients. This location is probably one of the best T Bells in the Tri Cities though.
SS
sarina
Dec 26, 2025
1.0
Why is the $5 online cravings box $12? It went from 5 to 7 to 10 and now 12. At this point it's just greed and no longer worth it
LZ
Linda Z
Dec 15, 2025
1.0
Worst fish ever!! We came here when they first opened many years ago. Were not impressed then and it's even worse now. We see why we haven't been back in all these years and will never come back. Fish was so thin and greasy. We couldn't even eat more than one piece. Tartar sauce in a packet? Really?? So gross!