Taco Bell / Long John Silver's

3.3
692 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2485 Queensgate Dr. in Richland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / Long John Silver's
2485 Queensgate Dr., Richland, WA
99352, United States

Hours

Reviews

3.3
692 reviews
5 stars
238
4 stars
130
3 stars
103
2 stars
66
1 star
155

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and poor attention to special requests.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff, long wait times, and unprofessional behavior.

Food Quality

While some customers enjoyed the food, many noted that it was often poorly prepared, lacking ingredients, or not fresh.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and issues with food safety.

Operational Issues

Customers expressed frustration with the drive-thru and order pickup processes, citing long waits and ineffective communication.
  • RL
    Robert Lingle
    2 days ago
    5.0
    I love taco bell. Never less than 5 stars
  • DB
    Devan Barth
    Nov 10, 2025
    1.0
    I ordered my food at 1:28 . Never got the notification my food was being made / completed showed up at 2 and my order was not even started . Give yall a 0 star for real.
  • RP
    Rob Pofahl
    Nov 7, 2025
    1.0
    Absolutely atrocious service. Every single time we order either takeout or door dash, our order is incomplete. Sometimes missing half the items. Completely unacceptable.
  • JA
    Jesus Aguirre
    Nov 1, 2025
    2.0
    No meat on two crunchy beef tacos, it was very disappointing when I got home. I’m sure I was charged like $3-$4 for those low portion tacos. My kids and I decided to have tacobell off queensgate after we watched a movie at the theater. The drive through kid was professional but the workers putting the food together have to understand that food is expensive, then to get insufficient meat is very sad and devastating.
  • CL
    Corey Lange
    Oct 30, 2025
    3.0
    Can't go wrong with taco bell. Young kids today need to work on customer service. Put the phone down long enough to serve the customer

Frequently Asked Questions About Taco Bell / Long John Silver's

What are the drive-through hours at Taco Bell / Long John Silver's in Richland?

The drive-through is open daily from 6:30 AM to 4:00 AM.

Where is Taco Bell / Long John Silver's located in Richland, WA?

It is located at 2485 Queensgate Dr., Richland, WA 99352, USA.