Taco Bell

3.7
1253 reviews
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Business Details

1825 George Washington Way, Richland, WA
99352, United States
(509) 946-1663
https://locations.tacobell.com/wa/richland/1825-george-washington-way.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1825 George Washington Way in Richland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1825 George Washington Way, Richland, WA
99352, United States

Hours

Reviews

3.7
1,253 reviews
5 stars
489
4 stars
319
3 stars
217
2 stars
82
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with order accuracy, long wait times, and inconsistent service quality, particularly during busy hours.

Food Quality

While many customers enjoyed the food, there were complaints about incorrect orders, missing items, and food being poorly prepared or stale.

Customer Experience

Several reviews highlighted poor customer service experiences, including rude staff interactions and lack of attention to dine-in customers.

Cleanliness

Some customers noted cleanliness issues in the dining area and with food preparation, impacting their overall experience.

Drive-Thru Challenges

The drive-thru process was criticized for being inefficient, with issues related to ordering systems and long wait times.
  • ER
    eliana reyna
    Nov 15, 2025
    1.0
    They literally will ignore you if you’re standing right there. I placed a mobile order, and they’ll never have the drink out there and even if you try to wait and ask they won’t even ask if you need anything and just straight up ignore you like your not there!!! I had to go behind the counter to grab a cup. Unbelievable they’re like taco zombies.
  • AS
    Abdullah Shouaib
    Nov 11, 2025
    1.0
    It’s Taco Bell. What’s a little different around here is when you order drive thru, they’ll ask if you want “extra sour cream” or “extra jalepeno” or “extra meat” after EVERY item. It can get annoying when it happens 5-6 times in an order. What’s worse is when you finally cave and say “yes” and they’ll forget to put the “sour cream” or “jalapeños” in the item - so there goes the added charge(s). This is unique to this Taco Bell which is why I’m inclined to say something.
  • SL
    Simon Lee
    Nov 3, 2025
    5.0
    Can't go wrong with Taco Bell. The food was good and the service was great, even late night.
  • PJ
    P J
    Oct 22, 2025
    1.0
    Closed early on Oct 22. Noone taking orders.
  • MW
    Misha Wood
    Oct 8, 2025
    2.0
    Got the chicken cantina bowl, and a taco on the side. They didnt have the stuff to make a chalupa which is understandable. They offered a whole other taco, but it was like it was dropped on the floor and stepped on.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on George Washington Way in Richland?

The drive-through is open from 6:30 AM to 3:00 AM Monday through Thursday and Sunday, and until 4:00 AM on Friday and Saturday.

Where is the Taco Bell located in Richland, WA?

It is located at 1825 George Washington Way, Richland, WA 99352, United States.