Subway

3.7
175 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richland Subway® Restaurant at 93 Gage Blvd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
93 Gage Blvd., Richland, WA
99352, United States

Hours

Reviews

3.7
175 reviews
5 stars
83
4 stars
34
3 stars
13
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Natalie and Sophie for their positive attitudes and problem-solving skills.

Service Speed

Numerous reviews indicated issues with slow service, especially during drive-thru orders, with some customers reporting long wait times and incorrect orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several customers appreciating the organized and fresh environment.

Food Quality

While many enjoyed the taste and freshness of the sandwiches, there were complaints about inconsistent quality, such as insufficient ingredients and poorly made sandwiches.

Management Issues

Several reviews mentioned poor management and staff conflicts, with some customers expressing dissatisfaction with how issues were handled.
  • SS
    Shae
    Dec 18, 2025
    5.0
    The woman who checked me out for my mobile order 12/18 at 3:30 was super sweet and funny.
  • KR
    Kelly Rae
    Nov 4, 2025
    5.0
    I stopped by this Subway tonight and had such kind customer service from Natalie, who was holding the place down all by herself on a day when they were quite literally out of everything. Despite that, her attitude was so positive that I honestly didn’t mind. She was gracious, apologetic, and when I mentioned I was getting sandwiches for two kids who wanted ingredients they were out of, she immediately went into problem-solving mode. I could tell she was having a tough shift, but she kept a smile and treated me with kindness. My kids loved their sandwich “surprises”. Natalie made lemonades out of lemons.
  • RK
    Richard K
    Oct 1, 2025
    5.0
    Kevin and Kelsey are awesome, provided us really nice customer service today.
  • LK
    Linda Knoblich
    Oct 1, 2025
    5.0
    Great sandwich. Clean restaurant and employees very friendly.
  • JE
    Jet Eagle
    Jul 20, 2025
    4.0
    Was what I expected .

Frequently Asked Questions About Subway

What are the hours of operation for the Subway at 93 Gage Blvd. in Richland?

The Subway at 93 Gage Blvd. in Richland is open daily from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery services?

Yes, the Subway at 93 Gage Blvd. offers delivery services for your convenience.