Subway

4.0
181 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richland Subway® Restaurant at 2588 Queensgate Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
2588 Queensgate Drive, Richland, WA
99352, United States

Hours

Reviews

4.0
181 reviews
5 stars
92
4 stars
42
3 stars
20
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and poor service.

Food Quality

Many customers enjoyed the sandwiches and found them delicious, but there were complaints about portion sizes and inconsistencies in preparation.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned issues with the condition of the bread.

Staffing Issues

Several reviews highlighted understaffing as a problem, leading to long wait times and inefficient service.

Value for Money

Customers expressed concerns about pricing, with some feeling that the quality did not justify the cost.
  • MW
    Mama Wolfchi
    Jul 30, 2025
    5.0
    Yummy! Only bummer is they were out of olives.
  • CS
    Cortney Smith
    May 6, 2024
    5.0
    Rachel was so helpful and amazing!!!
  • BS
    Bj Smith
    Nov 20, 2023
    1.0
    Bread was almost hard but main issue was service. Blue haired girl working was rude. Hung out the window for payment. After I gave her my card she asked if I was gonna tip. I said a dollar she completed the payment at the front register. When I looked at the receipt later she tipped herself more. When I called to talk to a manager. She let me know she was what I got and if I had an issue I could dispute the charges with my bank. Apparently there will be no managers on site all week.

Frequently Asked Questions About Subway

Where is Subway located in Richland, WA?

Subway is located at 2588 Queensgate Drive in Richland, WA 99352.

What are the operating hours for Subway at 2588 Queensgate Drive?

Subway is open daily from 8:00 AM to 9:00 PM. Note that it will be closed from November 6 to December 5, 2025, reopening on December 6, 2025.