Subway

4.0
299 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richland Subway® Restaurant at 1824 George Washington Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1824 George Washington Way, Richland, WA
99352, United States

Hours

Reviews

4.0
299 reviews
5 stars
148
4 stars
77
3 stars
33
2 stars
13
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for their friendliness and efficiency, others are criticized for rudeness and poor attitudes.

Food Quality

Customers frequently mention issues with food quality, including burnt bread, small portions, and inconsistent preparation.

Pricing

Many reviews express dissatisfaction with high prices, feeling that the value for money has decreased significantly.

Wait Times

Long wait times for orders, both in-store and online, are a common complaint, especially during busy periods.

Cleanliness

The cleanliness of the location is generally praised, although some reviews mention concerns about food safety.
  • JB
    Joe Bean
    Dec 28, 2025
    1.0
    One star for the friendly people working there. The employees are great. -10 stars for the laughable prices. $15 for a sub is hilariously bad. I only went because I got a gift card from family. A $25 gift card gets you one footlong sandwich and maybe a 6 inch next time. No drinks, no chips, no extras of any kind. So basically $25 is one and a half sandwiches, so again, it's hilariously bad value. Went back to spend the rest of my gift card and got bread with lots of black burnt spots. The vegetable bins were all freezing up and looked terrible. Probably lots of bacteria growing in those vegetable trays. I bet I'll be sick tomorrow but hey it was free food, that being said I'll never return now that my gift card is gone. This place is a joke but nobody is laughing. 🤡🤡🤡🤡🤡🤡🤡
  • BD
    Bill Dunham
    Dec 7, 2025
    3.0
    The veggies were frozen in the bins, when I asked the worker, who was nice, they said that they have been trying to get them fixed and that they cycle between frozen and warm. Which sounds like a recipe for bacteria to me. I will not be going back.
  • KP
    Kimberly Potts
    Dec 5, 2025
    1.0
    Night shift needs more than one person for a dinner rush! It was insanely busy, and the lady working had to handle the drive-thru, phone calls, online orders, and the front counter all at once. She did an amazing job, and I felt terrible for her. I almost told her to forget about making our sandwiches so she wouldn’t feel so overwhelmed. She had an order in the drive-thru, and they ended up leaving instead of waiting. Considering I spent $75, you would think they would have at least two people on shift instead of losing business. Unfortunately, I won’t be back.
  • AL
    Adam Lueders
    Nov 17, 2025
    5.0
    Always good food and great service here
  • KA
    khrischen Alvarado
    Oct 8, 2025
    1.0
    The guy (Jacob)making the sandwich had the worst attitude. If you can’t smile at a customer or be nice you shouldn’t be serving the public.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 1824 George Washington Way in Richland?

Subway is open daily from 8:00 AM to 9:00 PM.

Does Subway at George Washington Way offer delivery and pickup services?

Yes, they offer curbside pickup and delivery for customer convenience.