Sake Express Sushi & Teriyaki

4.1
220 reviews

About

Sushi Restaurant

Location

Sake Express Sushi & Teriyaki
2576 Queensgate Dr, Richland, WA
99352, United States

Hours

Reviews

4.1
220 reviews
5 stars
142
4 stars
27
3 stars
16
2 stars
11
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for its flavor and generous portions, especially the teriyaki and sushi, though some reported issues with freshness and preparation.

Service Experience

While many reviews highlighted excellent customer service, there were notable complaints about slow service and order inaccuracies.

Cleanliness

Multiple customers expressed concerns about the cleanliness of the restaurant, particularly the bathrooms and dining area.

Value for Money

Many patrons felt that the portions were large and reasonably priced, making it a good value, although some felt the quality did not match the price.

Atmosphere

The restaurant's decor and ambiance received mixed reviews, with some finding it uninviting or in need of updates.
  • ZE
    zac E
    Aug 15, 2025
    4.0
    I came in right when they opened on Friday so they didn't have sushi available but I was able to get their teriyaki which is the best I've ever had. Good portions has some lettuce and rice to help restore the flavours and made it a nice experience. Took a bit to cook but they just opened so that was expected.
  • RF
    Richard Fair
    Aug 3, 2025
    5.0
    The food is great. I come here often for the chicken teriyaki. Very delicious and you get lots of chicken for a good price. I usually get more food than I need but it all sounds so good. I get the chicken, a drink and some sushi.
  • HH
    Hannah
    Jul 21, 2025
    2.0
    Ordered over the phone for take out. The food wasn’t very fresh, the katsu was rubbery and hard to eat. It was not very much food either. Kind of bummed and hope I don’t get sick.
  • SE
    Steven England
    Jun 30, 2025
    5.0
    We came here for the first time yesterday for a birthday lunch for my daughter. The food was excellent and nice big servings. I would for sure come back for more.
  • JC
    Jacob C
    Jun 1, 2025
    1.0
    I have been a regular here for years, grabbing basically the same order to go at least once a week.. always teriyaki chicken, gyoza and a Mexican roll. Today I got my usual and when I got home and opened my teriyaki chicken up the portion was literally cut in half.. I called to ask what had happened and the lady's response was since they haven't raised the prices, so they are reducing the portion size.... i was blindsided by a dish i am very familiar with being half its usual size! They were completely unapologetic.. when I said thats how you will end up losing customers, the lady hung up on me.. again, I've been going here every week for years.... i hope they feel the absence of my patronage in their tills.

Frequently Asked Questions About Sake Express Sushi & Teriyaki

What are the regular operating hours for Sake Express Sushi & Teriyaki?

Sake Express Sushi & Teriyaki is open Monday, Wednesday to Friday from 11:00 AM to 2:30 PM and 4:00 PM to 8:30 PM; Saturday from 11:00 AM to 8:30 PM; and Sunday from 12:00 PM to 7:30 PM. It is closed on Tuesdays.

What are the delivery hours for Sake Express Sushi & Teriyaki?

Delivery service is available Monday, Wednesday to Friday from 11:00 AM to 2:30 PM and 4:00 PM to 8:30 PM; Saturday from 11:00 AM to 8:30 PM; and Sunday from 12:00 PM to 7:30 PM. The restaurant is closed for delivery on Tuesdays.