Customers generally praised the food for its flavor and generous portions, especially the teriyaki and sushi, though some reported issues with freshness and preparation.
Service Experience
While many reviews highlighted excellent customer service, there were notable complaints about slow service and order inaccuracies.
Cleanliness
Multiple customers expressed concerns about the cleanliness of the restaurant, particularly the bathrooms and dining area.
Value for Money
Many patrons felt that the portions were large and reasonably priced, making it a good value, although some felt the quality did not match the price.
Atmosphere
The restaurant's decor and ambiance received mixed reviews, with some finding it uninviting or in need of updates.
ZE
zac E
Aug 15, 2025
4.0
I came in right when they opened on Friday so they didn't have sushi available but I was able to get their teriyaki which is the best I've ever had. Good portions has some lettuce and rice to help restore the flavours and made it a nice experience. Took a bit to cook but they just opened so that was expected.
RF
Richard Fair
Aug 3, 2025
5.0
The food is great. I come here often for the chicken teriyaki. Very delicious and you get lots of chicken for a good price. I usually get more food than I need but it all sounds so good. I get the chicken, a drink and some sushi.
HH
Hannah
Jul 21, 2025
2.0
Ordered over the phone for take out. The food wasn’t very fresh, the katsu was rubbery and hard to eat. It was not very much food either. Kind of bummed and hope I don’t get sick.
SE
Steven England
Jun 30, 2025
5.0
We came here for the first time yesterday for a birthday lunch for my daughter. The food was excellent and nice big servings. I would for sure come back for more.
JC
Jacob C
Jun 1, 2025
1.0
I have been a regular here for years, grabbing basically the same order to go at least once a week.. always teriyaki chicken, gyoza and a Mexican roll. Today I got my usual and when I got home and opened my teriyaki chicken up the portion was literally cut in half.. I called to ask what had happened and the lady's response was since they haven't raised the prices, so they are reducing the portion size.... i was blindsided by a dish i am very familiar with being half its usual size! They were completely unapologetic.. when I said thats how you will end up losing customers, the lady hung up on me.. again, I've been going here every week for years.... i hope they feel the absence of my patronage in their tills.
Frequently Asked Questions About Sake Express Sushi & Teriyaki
What are the regular operating hours for Sake Express Sushi & Teriyaki?
Sake Express Sushi & Teriyaki is open Monday, Wednesday to Friday from 11:00 AM to 2:30 PM and 4:00 PM to 8:30 PM; Saturday from 11:00 AM to 8:30 PM; and Sunday from 12:00 PM to 7:30 PM. It is closed on Tuesdays.
What are the delivery hours for Sake Express Sushi & Teriyaki?
Delivery service is available Monday, Wednesday to Friday from 11:00 AM to 2:30 PM and 4:00 PM to 8:30 PM; Saturday from 11:00 AM to 8:30 PM; and Sunday from 12:00 PM to 7:30 PM. The restaurant is closed for delivery on Tuesdays.
Can I pick up my order in-store at Sake Express Sushi & Teriyaki?
Yes, in-store pickup is available at Sake Express Sushi & Teriyaki, with the same hours as the restaurant's operating times.
Where is Sake Express Sushi & Teriyaki located?
It is located at 2576 Queensgate Dr, Richland, WA 99352, USA.
Where can I view the menu or place an order for pickup or delivery?
You can view the menu and place orders at https://sakeexpresssushi.com/menu.
What types of cuisine does Sake Express Sushi & Teriyaki offer?
The restaurant offers sushi, Japanese, Asian fusion, seafood, and vegetarian cuisine. It is also a bubble tea store and caterer.
Which nearby cities does Sake Express Sushi & Teriyaki serve for delivery?
Delivery is available to Richland, West Richland, Kennewick, West Pasco, Pasco, and Benton City in Washington.
What nearby places can I visit before or after dining at Sake Express Sushi & Teriyaki?
Nearby places include Michael & Co. Walk-in Hair Cuts for grooming, Queensgate Family Chiropractic for wellness, Kadlec ExpressCare for urgent medical needs, and various restaurants like Dickey's Barbecue Pit and Fujiyama Steak House & Bar for diverse dining options.
Are there other food options close to Sake Express Sushi & Teriyaki?
Yes, nearby food options include Subway, Dickey's Barbecue Pit, KFC, Big Deal Burger, A&W Restaurants, Panera Bread, Kabob House, and MOD Pizza, offering a variety of cuisines from fast food to Middle Eastern and American favorites.
How can nearby services like the Queensgate Family Chiropractic or Richland Fire and Emergency Services Station enhance my visit?
If you need wellness or emergency services during your visit, Queensgate Family Chiropractic and Richland Fire and Emergency Services Station 74 are conveniently nearby, providing additional support and peace of mind.