Customers praised the deliciousness and generous portions of the food, particularly the teriyaki and sushi, but some reported issues with freshness and preparation.
Service Issues
Several reviews highlighted inconsistent service, including long wait times and order inaccuracies, though some customers noted friendly staff.
Cleanliness Concerns
Multiple reviews mentioned cleanliness issues, particularly in the dining area and bathrooms, which affected the overall dining experience.
Value for Money
Many customers felt that the portions were large and reasonably priced, making it a good value for the quality of food.
CY
Candice Yamaura
Dec 27, 2025
1.0
Update! While I was waiting for the other employee , they proceeded to tell me that they don't accept online orders except for door to Ash and Uber and they don't know where my money went . They don't have that domain they don't have a website they don't know how I was able to order . The woman gave me her husband's phone number to call to help work it out but he didn't know what to do and told me to call their domain at owner.com. I sat there for 45 minutes, I'm still not sure why they didn't give me my food and they worked it out with their website owner. I ended up ordering because they didn't have my order and paying again because I was buying lunch for somebody else that was at work and waiting for their food.
ORIGINAL POST : Ordered online and paid and cook doesn't know how to work the front. Unable to get order. Having to wait for another employee to come in. They just told me another 15 minutes.
JF
Jordan French
Nov 30, 2025
5.0
Food and boba was amazing
ZE
zac E
Aug 15, 2025
4.0
I came in right when they opened on Friday so they didn't have sushi available but I was able to get their teriyaki which is the best I've ever had. Good portions has some lettuce and rice to help restore the flavours and made it a nice experience. Took a bit to cook but they just opened so that was expected.
RF
Richard Fair
Aug 3, 2025
5.0
The food is great. I come here often for the chicken teriyaki. Very delicious and you get lots of chicken for a good price. I usually get more food than I need but it all sounds so good. I get the chicken, a drink and some sushi.
HH
Hannah
Jul 21, 2025
2.0
Ordered over the phone for take out. The food wasn’t very fresh, the katsu was rubbery and hard to eat. It was not very much food either. Kind of bummed and hope I don’t get sick.
Frequently Asked Questions About Sake Express Sushi & Teriyaki
What are the regular operating hours for Sake Express Sushi & Teriyaki?
Sake Express Sushi & Teriyaki is open Monday, Wednesday to Friday from 11:00 AM to 2:30 PM and 4:00 PM to 8:30 PM; Saturday from 11:00 AM to 8:30 PM; and Sunday from 12:00 PM to 7:30 PM. It is closed on Tuesdays.
What are the delivery hours for Sake Express Sushi & Teriyaki?
Delivery service is available Monday, Wednesday to Friday from 11:00 AM to 2:30 PM and 4:00 PM to 8:30 PM; Saturday from 11:00 AM to 8:30 PM; and Sunday from 12:00 PM to 7:30 PM. The restaurant is closed for delivery on Tuesdays.
Can I pick up my order in-store at Sake Express Sushi & Teriyaki?
Yes, in-store pickup is available at Sake Express Sushi & Teriyaki, with the same hours as the restaurant's operating times.
Where is Sake Express Sushi & Teriyaki located?
It is located at 2576 Queensgate Dr, Richland, WA 99352, USA.
Where can I view the menu or place an order for pickup or delivery?
You can view the menu and place orders at https://sakeexpresssushi.com/menu.
What types of cuisine does Sake Express Sushi & Teriyaki offer?
The restaurant offers sushi, Japanese, Asian fusion, seafood, and vegetarian cuisine. It is also a bubble tea store and caterer.
Which nearby cities does Sake Express Sushi & Teriyaki serve for delivery?
Delivery is available to Richland, West Richland, Kennewick, West Pasco, Pasco, and Benton City in Washington.
What nearby places can I visit before or after dining at Sake Express Sushi & Teriyaki?
Nearby places include Michael & Co. Walk-in Hair Cuts for grooming, Queensgate Family Chiropractic for wellness, Kadlec ExpressCare for urgent medical needs, and various restaurants like Dickey's Barbecue Pit and Fujiyama Steak House & Bar for diverse dining options.
Are there other food options close to Sake Express Sushi & Teriyaki?
Yes, nearby food options include Subway, Dickey's Barbecue Pit, KFC, Big Deal Burger, A&W Restaurants, Panera Bread, Kabob House, and MOD Pizza, offering a variety of cuisines from fast food to Middle Eastern and American favorites.
How can nearby services like the Queensgate Family Chiropractic or Richland Fire and Emergency Services Station enhance my visit?
If you need wellness or emergency services during your visit, Queensgate Family Chiropractic and Richland Fire and Emergency Services Station 74 are conveniently nearby, providing additional support and peace of mind.