Safeway

4.1
1523 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 1803 George Washington Way, Richland, WA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (509) 946-9605. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
1803 George Washington Way, Richland, WA
99354, United States

Hours

Reviews

4.1
1,523 reviews
5 stars
724
4 stars
414
3 stars
227
2 stars
60
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others reported unprofessional behavior and poor handling of complaints.

Pricing

Customers noted that prices are generally high, but some appreciated the sales and quality of products.

Store Cleanliness

The store is often described as clean and well-organized, although some customers reported issues with specific areas like restrooms.

Product Quality

While many customers praised the quality of produce and meats, there were complaints about specific items being spoiled or not meeting expectations.

Online Experience

Issues with online orders and digital coupons were highlighted, with some customers expressing frustration over discrepancies and lack of support.
  • DL
    David Laughery
    Dec 31, 2025
    4.0
    Clean had what I needed
  • CG
    Christian “Alacran18” Garcia
    Dec 19, 2025
    5.0
    Buen servisio
  • KK
    Karine Klempel
    Dec 10, 2025
    5.0
    Nice produce section.
  • DB
    Desirae Barness
    Dec 6, 2025
    1.0
    Did a pickup order during the flash sale. Got home and started to unpack and realized it was not are order there was two things correct but the rest was not ours and our stuff was missing. So called back at first manager seemed like he didn’t care but I tried to explain it was a far drive to have to buckle my toddlers in and the Christmas parade was starting in a few minutes so trying to drive back would be a nightmare . He apologized and said go into the app hit full refund we will approve it within 24 hrs. So I did that and now it says refund under review and online they told me could take 3-4 days to investigate and another 2-4 to even refund . So now we have no groceries and no refund and are possibly having to wait 4 days to possibly be approved and if they deny I will have to get my bank involved. I will Never be using the drive up service here again. I had a similar thing happen at Fred Meyer we got the wrong order and they had us refunded the next day. Just to update I did why the manager said and contacted them and they told me oh sorry nothing we can do check back in three days to see if it’s been approved or not.
  • KM
    Kristen Marshel
    Nov 13, 2025
    3.0
    Very disappointed with the donut I was so excited to have this morning. I do not eat donuts EVER! However, it’s a busy busy day today and boss brought some in, so I splurged. Even had the powdered sugar lemon filled. I knew once I picked it up, that it would have very very little filling or none. So I decided to cut it in half which just verified that there was basically one bite of lemon filling. It’s a sad, sad day when you really look forward to eating something and then have to throw it away.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!