CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richland is here with warmth and welcome. Panera Bread. Food as it should be.
Frequent complaints about long wait times, order inaccuracies, and poor customer service experiences.
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others found them bland or overpriced.
Cleanliness
Concerns raised about cleanliness in the dining area and food preparation areas, including reports of flies and dirty tables.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, feeling they were too small for the price.
Staff Friendliness
Some reviews highlighted friendly and helpful staff, while others noted a lack of basic customer service skills.
DB
Dwayne Burres
Dec 12, 2025
2.0
Food is decent but prices are high and wait times are a little ridiculous. Every time I’ve gone I’ve had to wait 20+ minutes to get my order.
EW
Emma Wilcox
Nov 23, 2025
1.0
A girl named Page help my family and I. I have a lot of patience normally but she was more concerned about her friends then us. She was also making fun of my bf's mom when she asked questions. Very immature. The fact that this is allowed isn't a very good business image.
SP
Shobana Prasad
Nov 23, 2025
5.0
Love their seasonal drinks
EF
Eric Fossum
Nov 20, 2025
3.0
Typical Penera experience. Hard bread and mediocre soups.
KG
Kale Gibson
Nov 1, 2025
1.0
Waited 25 mins in line for them to mess up my order for the 5th time now. Wouldn't care if it is once in a while but this is a recurring problem. Terrible service.
No, Panera Bread does not accept reservations at this location.
What are the opening hours of Panera Bread Richland?
Panera Bread Richland is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery service?
Yes, Panera Bread offers delivery service every day with similar hours that the store is open.
What types of meals are served at Panera Bread Richland?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Can I order online or pick up my order at Panera Bread Richland?
Yes, you can order online using Rapid Pick-Up or choose dine-in and drive-thru options.
What payment methods are accepted at Panera Bread Richland?
Panera Bread accepts American Express, cash, Discover, Mastercard, and Visa.
What type of food does Panera Bread specialize in?
Panera Bread specializes in soups, salads, sandwiches, hand-tossed and artisan breads, flatbread sandwiches, vegetarian broth bowls, and fresh specialty breads.
What are some nearby dining options near Panera Bread Richland?
Nearby dining options include Kabob House (Middle Eastern), Zullee (Mediterranean and Middle Eastern), Hops n Drops (American and burgers), MOD Pizza, QDOBA Mexican Eats, KFC, Chipotle Mexican Grill, Subway, and Five Guys.
Are there any nearby health or wellness services close to Panera Bread Richland?
Yes, nearby health services include Bright Now Dental, Kadlec ExpressCare for emergency and cardiology, Queensgate Family Chiropractic, and Rise Up Nutrition for supplements and health foods.
What nearby stores can I visit for convenience or errands when visiting Panera Bread?
Nearby stores include Walmart Grocery Pickup & Delivery, Walmart Pharmacy, Les Schwab Tire Center, Tire Factory of Richland, CosmoProf for hair supplies, Sally Beauty, Verizon, and AT&T Store for mobile phones.