Brand Certified
Panera Bread
4.0(862 reviews)
Certified by Panera Bread • Feb 22, 2026
Business Details
2768 Duportail St, Richland, WA
99352, United States
Certified by Panera Bread • Feb 22, 2026
(509) 491-6027
Certified by Panera Bread • Feb 22, 2026
https://www.panerabread.com/en-us/cafe/locations/wa/richland/2768-duportail-st
Certified by Panera Bread • Feb 22, 2026
About
Certified by Panera Bread • Feb 22, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richland is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Feb 22, 2026
Hours
Certified by Panera Bread • Feb 22, 2026
Reviews
4.0
862 reviews
5 stars
453
4 stars
184
3 stars
76
2 stars
55
1 star
94
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
While some enjoyed the food, others found it mediocre, overpriced, and inconsistent in portion sizes.
Service Issues
Several reviews highlighted poor customer service, including unhelpful staff and long wait times.
Cleanliness
There were complaints about cleanliness in the dining area and restrooms, with some customers noting dirty tables and unsanitary conditions.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and enjoyed specific menu items, indicating a mix of experiences.
- JRJennifer Richman5 days ago5.0Great service and good food
- TCTom CrawfordFeb 18, 20262.0My bowl of black bean soup tasted fine but contained ~20% beans and the remainder was broth. I won’t be having their soup again..
- CBCharlene BurgeJan 24, 20262.0The approximately one ounce of chicken on my bagel stacker was definitely the most disappointing "substantial" sandwich I've had in decades. 30 grams of protein? Yeah, no. Maybe 5 grams. Plus they put the dressing on after id asked for it on the side.
- MHMark HuntsmanJan 19, 20265.0Soup and sandwich. What more could you want on a cold and blisters day? Yup, some tasty bread to dip in that soup!
- DBDwayne BurresDec 12, 20252.0Food is decent but prices are high and wait times are a little ridiculous. Every time I’ve gone I’ve had to wait 20+ minutes to get my order.
Brand Certified Facts from Panera Bread
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Certified February 22, 2026Yext Knowledge Graph
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