Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,620 reviews
5 stars
649
4 stars
407
3 stars
276
2 stars
100
1 star
188
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are inconsistent, with some praising friendly staff while others report rude interactions and order mistakes.
Order Accuracy
Many customers have reported issues with incorrect orders, missing items, and food quality, leading to frustration.
Food Quality
Feedback on food quality is mixed; while some enjoy the taste and freshness, others complain about cold or poorly prepared items.
Drive-Thru Efficiency
The drive-thru is generally noted for being fast, though some customers experience delays during peak hours.
Pricing Concerns
Several reviews mention rising prices and perceived value issues, with some feeling that the cost does not match the quality of food received.
- BBBuster BaileyNov 12, 20251.0they put all my pickles in the same place. three pickles on top of one another. how disappointing
- RTR ThrowerNov 11, 20255.0Fresh, hot food!
- TZToby ZiganOct 21, 20253.0About half the time I eat here, there are no issues and sometimes they have excellent service and food. But I have had many bad experiences with this location as well. I recommend using the other Richland locations on Wellsian or Dupertail. -Burgers smashed or in pieces inside the wrapper. -Burgers missing multiple items -French Fry containers no where near full -Drive thru speakers left unattended for several minutes on several occasions -Takes about 10 minutes to get through the drive thru anytime around noon -Cold patties on burgers
- MCMichael CrumleyOct 18, 20255.0I live laugh love fast food because I'm always going somewhere for my job, but this McDonald's in particular was on the nicer side of McDonald's. It's a 5 star (for a McDonald's)
- HHHawkeOct 18, 20251.0Constantly locking/closing lobbing 10-15 minutes early
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1275 George Washington Way, Richland, WA?
McDonald's at this location is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday to Wednesday from 4:30 AM to 11:30 PM, Thursday and Friday from 4:30 AM to 12:30 AM, Saturday from 5:00 AM to 12:30 AM, and Sunday from 5:00 AM to 11:30 PM.
Is there a drive-thru service available, and if so, what are its hours?
Yes, the drive-thru is open Monday to Thursday from 4:30 AM to midnight, Friday and Saturday from 4:30 AM to 1:00 AM, and Sunday from 5:00 AM to midnight.
Which payment methods does McDonald's accept?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
The location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's online or through a mobile app?
Yes, you can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What types of food and menu options are available?
This McDonald's serves a variety of menu options including breakfast items, burgers, sandwiches, coffee, frozen yogurt, and ice cream made with quality ingredients.
What nearby dining options are available if I want a different cuisine or atmosphere?
Nearby restaurants include Denny's for American breakfast and brunch, J's Asian Flaming Grill for Korean and Asian cuisine, Lazeez Mediterranean Restaurant for Middle Eastern flavors, and Taste of Thai for Thai food.
Are there any nearby healthcare facilities close to McDonald's?
Yes, BestMed Urgent & Primary Care and Farrar J. Randall MD are nearby for family practice and healthcare needs.
What other services or shops are located near this McDonald's?
Nearby services include Encore Realty for real estate, Crigler Insurance Agency, various art galleries like DrewBoy Creative, and beauty salons such as Guy's Place Barber Shop and Timoney Wilde Hair Artistry.