Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,087 reviews
5 stars
380
4 stars
278
3 stars
204
2 stars
76
1 star
149
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Cleanliness
Multiple reviews highlighted dirty tables and floors, indicating a lack of regular cleaning.
Staff Performance
While some employees received praise for being friendly and helpful, others were criticized for poor management and lack of attention to customer needs.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh items while others complained about cold or poorly prepared food.
Customer Experience
Several reviews mentioned negative experiences with management and customer service, leading to dissatisfaction among patrons.
- FFFan FengNov 13, 20255.0I would like to express my sincere appreciation for the excellent service provided by our server, cole. He was attentive, friendly, and very professional throughout our visit. His thoughtful service truly made our dining experience enjoyable.
- LCLeah CollingeNov 9, 20255.0My son loves the shakes and the happy meals. We go constantly. With the points you earn they give good incentive to go.
- LLLindNov 2, 20251.0Disgusting food. Found paper stuck on my burger. Got another item wrong. Staff must be sober or understand how to read on the order screen when making food
- JHJames HamiltonOct 26, 20253.0The counter is not attended. Drive thru service is the focus with Uber delivery second. Customers at the counter come last. Dirty tables, dirty floor. Tables at the average McDonalds are not regularly cleaned. My wife always carries hand sanitizer and wipes the table before we sit down. Unlike a restaurant where the table is cleared and wiped after every customer.
- BNBrandon NeilyOct 14, 20253.0Very slow and when I ordered smoothies they were way under filled
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 101 D Wellsian Way, Richland?
McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday, 7:00 AM to 10:00 PM on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
When is the McDonald's drive-through available?
The drive-through is open from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday (opening starts at 6:00 AM Saturday), and 6:00 AM to 11:00 PM on Sunday.
What delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's delivery online?
You can order delivery through their website at https://mcdonalds.order.online/business/-5579 or by using the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's in Richland, WA?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's?
Yes, free WiFi is available at this McDonald's location.
What types of food can I find at McDonald's on Wellsian Way?
They serve a variety of menu options including burgers, breakfast items, coffee, ice cream, frozen yogurt, sandwiches, and more, made with quality ingredients.
Can you recommend nearby restaurants to McDonald's where I might also enjoy a meal?
Nearby alternatives include The Wild Taco and The Wild Taco 2 for Mexican cuisine, El Porton and El Agave for Mexican restaurants, Bombshellz Espresso and Resilient Coffee Roasters for coffee and smoothies, and Starbucks for coffee and quick bites.
Are there any nearby health services close to McDonald's at Wellsian Way?
Yes, nearby health facilities include DaVita Chinook Kidney Center and DaVita Chinook Kidney At Home for dialysis services, Heaston and Thompson Vision Clinic for optometry, and Ember Chiropractic for chiropractic care.
What nearby businesses could I visit before or after dining at McDonald's?
You could visit MDZ Teen Salon, Monkey Dooz (hair and beauty salons), or stop by NV-Wines for a wine selection. For services, there's KeyMe Locksmiths and Larry Hall - State Farm Insurance Agent close by.