McDonald's

3.6
1087 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 D Wellsian Way, Richland, WA
99352, United States

Hours

Reviews

3.6
1,087 reviews
5 stars
382
4 stars
278
3 stars
204
2 stars
75
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced long wait times and incorrect orders.

Food Quality

Mixed reviews on food quality, with some enjoying fresh items while others complained about cold or poorly prepared food.

Cleanliness

Concerns raised about cleanliness, particularly regarding dirty tables and poorly maintained dining areas.

Drive-Thru Efficiency

Drive-thru service generally received positive feedback for speed, but some customers noted issues with order accuracy.
  • FF
    Fan Feng
    Nov 13, 2025
    5.0
    I would like to express my sincere appreciation for the excellent service provided by our server, cole. He was attentive, friendly, and very professional throughout our visit. His thoughtful service truly made our dining experience enjoyable.
  • LC
    Leah Collinge
    Nov 9, 2025
    5.0
    My son loves the shakes and the happy meals. We go constantly. With the points you earn they give good incentive to go.
  • LL
    Lind
    Nov 2, 2025
    1.0
    Disgusting food. Found paper stuck on my burger. Got another item wrong. Staff must be sober or understand how to read on the order screen when making food
  • JH
    James Hamilton
    Oct 26, 2025
    3.0
    The counter is not attended. Drive thru service is the focus with Uber delivery second. Customers at the counter come last. Dirty tables, dirty floor. Tables at the average McDonalds are not regularly cleaned. My wife always carries hand sanitizer and wipes the table before we sit down. Unlike a restaurant where the table is cleared and wiped after every customer.
  • BN
    Brandon Neily
    Oct 14, 2025
    3.0
    Very slow and when I ordered smoothies they were way under filled

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 101 D Wellsian Way, Richland?

McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday, 7:00 AM to 10:00 PM on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

When is the McDonald's drive-through available?

The drive-through is open from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday (opening starts at 6:00 AM Saturday), and 6:00 AM to 11:00 PM on Sunday.