Five Guys

4.4
1537 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2671 Queensgate Drive in Richland is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Five Guys
2671 Queensgate Drive, Richland, WA
99352, United States

Hours

Reviews

4.4
1,537 reviews
5 stars
981
4 stars
349
3 stars
106
2 stars
37
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the burgers and fries while others reported issues like soggy buns and overcooked bacon.

Service

Generally positive feedback on service, with many customers highlighting friendly staff and good customer service experiences.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the lively environment while others found the music too loud and the cleanliness lacking.

Order Accuracy

Several customers reported issues with order accuracy, including missing items and incorrect orders.

Value for Money

Customers noted that while the food is good, some felt the prices were high for the quality received.
  • SM
    shannon mallow
    2 days ago
    5.0
    Awesome
  • JC
    Jim C.
    3 days ago
    5.0
    The Go-To-Spot for Burgers! Always great service!
  • FC
    fabian cantu
    Nov 6, 2025
    5.0
    Top of the line service and food. I know it’s pretty pricey for a burger and fries but it’s worth it. The employees here are very welcoming and polite. Food is fresh and made fast. That amount of fries is just right!
  • JP
    Janat Pako
    Oct 26, 2025
    1.0
    very bad quality it doesn’t work to send money at five guys. The fries cooking rice it’s very oily in the bugger so cold
  • RS
    Rohullah Pad Shah
    Oct 26, 2025
    1.0
    The fries is not good quality cooking twice is very oily don’t waste your money and time at that place you are else important

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.