Brand Certified
Five Guys
4.4(1562 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
2671 Queensgate Drive, Richland, WA
99352, United States
Certified by Five Guys • Feb 22, 2026
(509) 572-3434
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/2671-queensgate-drive
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2671 Queensgate Drive in Richland is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.4
1,562 reviews
5 stars
997
4 stars
354
3 stars
106
2 stars
39
1 star
66
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the burgers and fries for being delicious and fresh, but there were multiple complaints about food quality issues, including soggy buns and burnt fries.
Service
The service received mixed reviews; while many customers appreciated the friendly and helpful staff, there were complaints about order mistakes and slow service.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with the dining area and food handling practices, which raised concerns about hygiene.
Atmosphere
The atmosphere was generally described as lively, but some customers found the music too loud and distracting.
- BBBlake BeaupainFeb 19, 20262.02 patties 1 cheese ain’t a double cheeseburger
- BSBrandon SanchezFeb 17, 20265.0I came in on the buy one get one free burger day deal that they were extremely busy and major back up on orders but Ethan was very cool and kept a good attitude with customers even with everything going on. Food was good.
- DKDevon KiwerskiFeb 15, 20265.0Got an order delivered, had missing and wrong items. Came in the next day since it was at closing when I had ordered. Explained what happened and they were amazing and not only fixed the issue but comped my meal! 10/5 service!!!
- AMAubrie MorrisonFeb 12, 20265.0Loveeeee five guys burgers and love getting all the toppings!!! But was very sad tonight cause my burger was missing bacon and mushrooms 😭💔 tastes sad without them:(
- EJEvelia JuarezFeb 1, 20265.0Is the best burgers 🍔 in the Washington state 😋 my favorite place to eat 😋 everything is fresh
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Richland accept reservations?
No, Five Guys at 2671 Queensgate Drive in Richland does not accept reservations.
What are the operating hours for Five Guys in Richland?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does the Five Guys Richland location offer delivery and in-store pickup?
Yes, this location offers delivery and in-store pickup services.
How can I place an order online for Five Guys in Richland?
You can order online via their menu link at https://order.fiveguys.com/location/five-guys-richland/menu or through the Five Guys mobile app available on iOS and Android.
What payment methods are accepted at Five Guys in Richland?
The restaurant accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is the Five Guys Richland location wheelchair accessible?
Yes, Five Guys in Richland provides wheelchair accessible entrance, parking, seating, and restrooms.
Can I customize my burger and milkshake at Five Guys?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What nearby places can I visit before or after dining at Five Guys in Richland?
Nearby, you can visit Crumbl Cookies for desserts, Starbucks for coffee, or Jamba Vintner Square for smoothies and health drinks.
Are there convenient stores near Five Guys in Richland to shop at?
Yes, nearby stores include Sally Beauty for beauty supplies and AT&T Store for mobile phones and retail needs.
What other dining options are close to Five Guys in Richland?
You can find a variety of nearby restaurants such as Chipotle Mexican Grill, QDOBA Mexican Eats, and Hops n Drops bar and grill.
Brand Certified Facts from Five Guys
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