Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2671 Queensgate Drive in Richland is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,549 reviews
5 stars
988
4 stars
351
3 stars
106
2 stars
38
1 star
66
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries, noting them as delicious and fresh, though some reported issues with soggy buns and burnt fries.
Service
The staff received positive feedback for being friendly and helpful, although there were complaints about order accuracy and speed during busy times.
Atmosphere
The atmosphere was described as lively, but several customers found the music too loud and the cleanliness inconsistent, particularly with peanuts and food on the floor.
Pricing
While many customers felt the food was worth the price, some expressed concerns about the high cost relative to the quality of their meals.
- RRriverajuan101Jan 3, 20265.0Have yet to have a bad experience always good service if any mistakes made they take care of you right away and with a friendly smile
- MAMike AmalfitanoDec 29, 20251.0absolutely disgusting workers handling trash then your food multiple employees the kitchen floor has so much rotting food . They never herd of a food handlers card nope never herd if that...got sick as heck from meal.will never go back
- RHRussell HowardDec 29, 20255.0Well Its great all around
- DRDiane J RamseyDec 22, 20255.0Best burgers in town, and you can eat/ throw peanuts on the floor while you wait. Their milkshakes are very tasty too, but I especially like the drink mixer where you can customize your own soda pop. 5 Guys have never let me down
- JCJason ClarkDec 17, 20251.0Absolutely the worst meal that I’ve ever got from them if I’m gonna spend $18 for a burger and fries and a drink, I better be able to eat it The longest fry was about 2 inches and they were all burnt. The bun was cold and the burger actually looked like it had been boiled. It was just not edible. We were in there about 230 today December 17, 2025.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Richland accept reservations?
No, Five Guys at 2671 Queensgate Drive in Richland does not accept reservations.
What are the operating hours for Five Guys in Richland?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does the Five Guys Richland location offer delivery and in-store pickup?
Yes, this location offers delivery and in-store pickup services.
How can I place an order online for Five Guys in Richland?
You can order online via their menu link at https://order.fiveguys.com/location/five-guys-richland/menu or through the Five Guys mobile app available on iOS and Android.
What payment methods are accepted at Five Guys in Richland?
The restaurant accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is the Five Guys Richland location wheelchair accessible?
Yes, Five Guys in Richland provides wheelchair accessible entrance, parking, seating, and restrooms.
Can I customize my burger and milkshake at Five Guys?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What nearby places can I visit before or after dining at Five Guys in Richland?
Nearby, you can visit Crumbl Cookies for desserts, Starbucks for coffee, or Jamba Vintner Square for smoothies and health drinks.
Are there convenient stores near Five Guys in Richland to shop at?
Yes, nearby stores include Sally Beauty for beauty supplies and AT&T Store for mobile phones and retail needs.
What other dining options are close to Five Guys in Richland?
You can find a variety of nearby restaurants such as Chipotle Mexican Grill, QDOBA Mexican Eats, and Hops n Drops bar and grill.