Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2671 Queensgate Drive in Richland is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Mixed reviews on food quality, with some praising the burgers and fries while others reported issues like soggy buns and overcooked bacon.
Service
Generally positive feedback on service, with many customers highlighting friendly staff and good customer service experiences.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the lively environment while others found the music too loud and the cleanliness lacking.
Order Accuracy
Several customers reported issues with order accuracy, including missing items and incorrect orders.
Value for Money
Customers noted that while the food is good, some felt the prices were high for the quality received.
SM
shannon mallow
2 days ago
5.0
Awesome
JC
Jim C.
3 days ago
5.0
The Go-To-Spot for Burgers! Always great service!
FC
fabian cantu
Nov 6, 2025
5.0
Top of the line service and food. I know it’s pretty pricey for a burger and fries but it’s worth it. The employees here are very welcoming and polite. Food is fresh and made fast. That amount of fries is just right!
JP
Janat Pako
Oct 26, 2025
1.0
very bad quality it doesn’t work to send money at five guys. The fries cooking rice it’s very oily in the bugger so cold
RS
Rohullah Pad Shah
Oct 26, 2025
1.0
The fries is not good quality cooking twice is very oily don’t waste your money and time at that place you are else important
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Richland accept reservations?
No, Five Guys at 2671 Queensgate Drive in Richland does not accept reservations.
What are the operating hours for Five Guys in Richland?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does the Five Guys Richland location offer delivery and in-store pickup?
Yes, this location offers delivery and in-store pickup services.
How can I place an order online for Five Guys in Richland?
You can order online via their menu link at https://order.fiveguys.com/location/five-guys-richland/menu or through the Five Guys mobile app available on iOS and Android.
What payment methods are accepted at Five Guys in Richland?
The restaurant accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is the Five Guys Richland location wheelchair accessible?
Yes, Five Guys in Richland provides wheelchair accessible entrance, parking, seating, and restrooms.
Can I customize my burger and milkshake at Five Guys?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What nearby places can I visit before or after dining at Five Guys in Richland?
Nearby, you can visit Crumbl Cookies for desserts, Starbucks for coffee, or Jamba Vintner Square for smoothies and health drinks.
Are there convenient stores near Five Guys in Richland to shop at?
Yes, nearby stores include Sally Beauty for beauty supplies and AT&T Store for mobile phones and retail needs.
What other dining options are close to Five Guys in Richland?
You can find a variety of nearby restaurants such as Chipotle Mexican Grill, QDOBA Mexican Eats, and Hops n Drops bar and grill.