Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
728 reviews
5 stars
550
4 stars
111
3 stars
34
2 stars
13
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, enthusiastic, and attentive, contributing to a positive customer experience.
Drink Quality
While many customers enjoy the drinks, there are mixed reviews regarding consistency and quality, with some reporting issues like burnt coffee or incorrect orders.
Speed of Service
There are reports of long wait times during busy periods, but many customers appreciate the quick service when the staff is adequately staffed.
Atmosphere
The overall vibe of the location is generally positive, with customers enjoying the energetic environment created by the staff.
- SASasha Anzures1 day ago5.0Great choc. Milk shake! Friendly staff!
- WGWine Gal GabbyDec 15, 20255.0I got a sticker!!!!
- CWCaleb WardenDec 7, 20255.0Love the overall vibe of this location! The workers are all friendly and attentive and it really does feel like they enjoy being there! It can be hit or miss for me at other locations but I've always had my drink made correctly here! Management team knows what they're doing. Keep up the good work guys!
- ACAllen CheyneyNov 20, 20255.0The workers are always variety friendly and can customize any drink!
- KHKrystal HernandezNov 2, 20255.0Friendly like always!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours for Dutch Bros Coffee at 496 Keene Rd, Richland, WA?
Dutch Bros Coffee at 496 Keene Rd, Richland, WA is open daily from 4:00 AM to 10:00 PM on weekdays and Sundays, and until 11:00 PM on Fridays and Saturdays.
What types of payment does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations might also accept personal checks—please check locally.
Do I get a free drink on my birthday at Dutch Bros Coffee?
Yes! Download the Dutch Bros app to receive a free drink reward on your birthday. If you don’t have the app, let your broista know to celebrate!
Can I customize my drink at Dutch Bros Coffee?
Absolutely! Dutch Bros broistas are always happy to make any drink the way you’d like, including customizations via the Order Ahead feature in the app.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery themselves, but third-party services may provide delivery options. For the best experience, they recommend visiting a location in person.
Where can I find gift cards for Dutch Bros Coffee?
Gift cards are available for purchase at any Dutch Bros location as well as on their website.
Are there any nearby places to visit around Dutch Bros Coffee at 496 Keene Rd?
Yes, nearby places include The Original Pancake House for breakfast and brunch, Badger Mountain Dental for dental services, and Yoke’s Fresh Market for grocery shopping.
Can I plan other activities around my visit to Dutch Bros Coffee in Richland?
Certainly! After enjoying your drink, you might visit Badger Mountain Community Park or take kids to Splash And Play At Badger Mountain Park, both popular local parks nearby.
What local services are accessible near Dutch Bros Coffee at this location?
Nearby, you can find services like Keene Edge Salon for beauty needs, H&R Block for financial services, and Western Union for money transfers.
How can the nearby Wild Birds Unlimited shop enhance my visit to Dutch Bros Coffee?
You can combine your coffee run with a visit to Wild Birds Unlimited, a pet and hobby shop nearby, perfect for bird enthusiasts or those looking for pet supplies.