Jimmy John's

Reviews

• NB

  None Ya business

  Feb 22, 2026
  1.0
  I got a jjblt with cheese witch is an extra 1.98 and added a combo. Went through drive thru they didn’t give my chips I had to ask for it. There wasn’t cheese on my sandwich. They charge me for nothing. You need to retrain your employees.
• CG

  Christoph Goeschel

  Feb 4, 2026
  5.0
  The team at this location is great! Super service, always!!!
• JB

  J Be

  Jan 23, 2026
  1.0
  Incident date/time: January 23rd, around 6:00 PM Unfortunately, this was not a good experience. I visit this location every Friday after work to start my weekend and usually order 2–3 Unwiches, typically spending around $30-$40. This time, my total came out to $15, which immediately felt off. At handoff, I asked if I had only been rung up for one Unwich. The employee (young blonde male, early 20s) responded with confusion: “Oh. You wanted two? Wait, you wanted a Unwich?” He then hesitated and claimed they were “out of that.” The second sandwich maker visibly looked confused, as it was clear this was a blatant lie that he wasn’t in on. I think he may have been the supervisor (skater looking guy). I didn’t understand, they just made me a sandwich with the exact same ingredients minus the bread. I’m leaving this review because being lied to is the single most frustrating part of any customer experience, especially as a regular customer. Sounds weird - but I actually look forward to coming here every Friday. It marks the beginning of the weekend after a long week. Because of this, I drove to the Burien Jimmy John’s afterward and had a great experience. Despite it being close to closing time, their staff had no issue putting together multiple Unwiches and were friendly and professional. Highly recommend the Burien location instead: 21110 84th Ave S, Unit 100 Kent, WA 98032
• TS

  Taylor Shoecraft

  Nov 2, 2025
  1.0
  I placed an online catering order that came to $281. By card was billed three times. I received no confirmation email. The next day I called to see if they had the order and informed them my card was billed three times. They had the order so i went to pick it up and asked them to refund the other transactions. They said the manager needed to. I asked for the managers name and number. They said he likes to reach out to customers and would not provide it. I showed them my bank statement where I was triple charged. Still nothing. They said he would call me. I receive no call so now I have to go back down to the store tomorrow. This is insane and a colossal waste of my time. I will never order from them again.
• AD

  Ansell DeRemer

  Sep 19, 2025
  4.0
  Pretty solid. I did place my order as I was going to leave work and ended hp having to stay like 45 more minutes. When I went to pick it up the employee had ate my sandwich Lol. Which honestly I couldn’t care less about. He made a nee one within minutes and I was on my way.