Dairy Queen Grill & Chill

4.0
737 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4701 NE 4th St, Renton, WA
98059-4821, United States

Hours

Reviews

4.0
737 reviews
5 stars
341
4 stars
210
3 stars
84
2 stars
44
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while some customers praise individual employees for excellent service, others report rude interactions and poor communication.

Order Accuracy

Many customers express frustration with incorrect orders, particularly in drive-thru and mobile app orders, indicating a pattern of mistakes.

Food Quality

The quality of food is inconsistent, with some customers enjoying their meals while others report cold or poorly prepared items.

Cleanliness

Several reviews mention cleanliness issues in the dining area and bathrooms, impacting the overall dining experience.

Pricing Concerns

Customers have noted rising prices and feel that the value does not match the quality of food received.
  • MS
    Matt Secord
    Oct 5, 2025
    5.0
    Love my Blizzards and this Dairy Queen is the best in the area. Staff is always super friendly, always provide lids and label them - which is super helpful.
  • JC
    Joshua Chinn
    Oct 3, 2025
    5.0
    I currently live in NYC but every time I'm back in the Seattle area, I make sure to visit this finely run establishment. The staff is always so friendly (shout-out Ethan and Vickie) and the blizzards are a must get. I often visit multiple times when I'm back visiting my parents. 10/10
  • CK
    Clyde Klotz
    Oct 3, 2025
    5.0
    Probably the only fast food joint that always gets my orders correct.
  • AG
    Abanou Girgis
    Sep 26, 2025
    2.0
    These are the saddest looking chicken strips and as you can see from the size comparison to my hand
  • JP
    Jessaka Powers
    Sep 6, 2025
    2.0
    Customer service has gone down the drain at this location. I just bought two malts on the app to pick up in the drive thru and the young lady at the window not only gave me a disgusted look on her face when I requested straws and whipped cream, but told me "whip is extra." I didn't want to cause a problem in the drive thru so I left unhappy with an unfinished product and boy am I upset. The app clearly describes a malt as, "Milk, creamy DQ® vanilla soft serve and malt powder hand-blended into a classic DQ® malt until it's velvety thick and delicious and garnished with a swirl of WHIPPED TOPPING." NO WHERE does it say whip costs extra. Perhaps on a blizzard, but on a malt or shake? It's a given. The employees need to be trained how to better communicate with less of an attitude for something so small as whip or a straw. Or at the very least: if an employee is having a rough day, don't make them be customer-facing.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the Dairy Queen Grill & Chill Renton store hours?

The store is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 9:00 PM.

What types of food and treats does Dairy Queen Grill & Chill in Renton offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes.