Feedback on staff friendliness is mixed; while some customers praise individual employees for excellent service, others report rude interactions and poor communication.
Order Accuracy
Many customers express frustration with incorrect orders, particularly in drive-thru and mobile app orders, indicating a pattern of mistakes.
Food Quality
The quality of food is inconsistent, with some customers enjoying their meals while others report cold or poorly prepared items.
Cleanliness
Several reviews mention cleanliness issues in the dining area and bathrooms, impacting the overall dining experience.
Pricing Concerns
Customers have noted rising prices and feel that the value does not match the quality of food received.
MS
Matt Secord
Oct 5, 2025
5.0
Love my Blizzards and this Dairy Queen is the best in the area. Staff is always super friendly, always provide lids and label them - which is super helpful.
JC
Joshua Chinn
Oct 3, 2025
5.0
I currently live in NYC but every time I'm back in the Seattle area, I make sure to visit this finely run establishment. The staff is always so friendly (shout-out Ethan and Vickie) and the blizzards are a must get. I often visit multiple times when I'm back visiting my parents.
10/10
CK
Clyde Klotz
Oct 3, 2025
5.0
Probably the only fast food joint that always gets my orders correct.
AG
Abanou Girgis
Sep 26, 2025
2.0
These are the saddest looking chicken strips and as you can see from the size comparison to my hand
JP
Jessaka Powers
Sep 6, 2025
2.0
Customer service has gone down the drain at this location.
I just bought two malts on the app to pick up in the drive thru and the young lady at the window not only gave me a disgusted look on her face when I requested straws and whipped cream, but told me "whip is extra."
I didn't want to cause a problem in the drive thru so I left unhappy with an unfinished product and boy am I upset.
The app clearly describes a malt as, "Milk, creamy DQ® vanilla soft serve and malt powder hand-blended into a classic DQ® malt until it's velvety thick and delicious and garnished with a swirl of WHIPPED TOPPING."
NO WHERE does it say whip costs extra. Perhaps on a blizzard, but on a malt or shake? It's a given.
The employees need to be trained how to better communicate with less of an attitude for something so small as whip or a straw. Or at the very least: if an employee is having a rough day, don't make them be customer-facing.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the Dairy Queen Grill & Chill Renton store hours?
The store is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 9:00 PM.
What types of food and treats does Dairy Queen Grill & Chill in Renton offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes.
Does Dairy Queen Grill & Chill Renton have a drive-thru service?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill in Renton family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, has seating with high chairs, restrooms, and is wheelchair accessible.
Can I place an order online or use a mobile app to get deals at Dairy Queen Grill & Chill Renton?
Yes, you can order online through their website and download the Dairy Queen app for exclusive mobile deals and rewards.
What is the contact phone number for Dairy Queen Grill & Chill in Renton?
You can contact the store at +1 425-227-7118 for any inquiries or orders.
Where is Dairy Queen Grill & Chill located in Renton?
It is located at 4701 NE 4th St, Renton, WA 98059-4821, United States.
Are there any nearby real estate agents or brokers close to Dairy Queen Grill & Chill for visitors interested in the local market?
Yes, several real estate professionals such as Terry Vo - Real Estate Broker, Shy Bundy - John L. Scott Real Estate, and Danny Fung & Associates are nearby, making it convenient to discuss local housing options after enjoying a meal or treat.
Is there a Starbucks near Dairy Queen Grill & Chill in Renton if I want coffee before or after my visit?
Yes, a Starbucks coffee shop is nearby, providing a great option for coffee lovers to grab a beverage close to the Dairy Queen location.
How can customers visiting real estate agencies nearby benefit when visiting Dairy Queen Grill & Chill?
Customers visiting nearby real estate agents like John L. Scott - Renton or The Rodocker Group Realtor can easily stop by Dairy Queen Grill & Chill to enjoy quick meals or treats before or after appointments, making for a convenient and family-friendly break.