With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights
Mixed reviews on food quality; some found it delicious while others noted issues with overcooked or underseasoned items.
Service
Generally positive feedback on staff friendliness and service speed, though some customers reported rude interactions.
Cleanliness
Restaurant cleanliness received mixed feedback; while some praised the cleanliness, others noted dirty tables and areas.
Value
Customers expressed concerns about pricing, with some feeling the cost was high for the portion sizes and quality.
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Waylon Frazier
Dec 31, 2025
5.0
Food was hot, came out fast, and was delicious. The service was kind and the restaurant was clean. Great job Shaq!
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リーBryan
Dec 24, 2025
5.0
Bringing the southern politeness and service to the wild west is so nice! This is proper fried chicken, nothing fancy pants like Chick-fil-A's cooking method. (。•̀ᴗ-)و ̑̑✧
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Rares Grosu
Dec 22, 2025
5.0
Mewrise is a really nice guy (pls give him a promotion) he has a very nice personality
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nitanita
Dec 13, 2025
5.0
Forgot all other chicken sandwiches! This is from Shaq and the quality flavors and service feel like it. Big juicy chicken sandwiches, crinkle cut fries, shakes and dipping sauces that you can drink. They offer you a cup of water which is so thoughtful. Ive losing faith in food and restaurants lately just w the apathy thats all around getting burnt chicken dried out chicken no chicken until you bite to the right side of the bread or the middle..but this made me feel like theres something to hope for and live for! Thanks big chicken. I had the #4 with a cookies and cream shake...
LL
Latoya
Nov 30, 2025
2.0
Ordering: you need to bring about $12(sandwich only)-$15 (meal with sandwich and fries) per person. If you wanna drink, there’s an up charge of two dollars and if you want milkshake, there’s an up charge of almost 6 dollars. It cost about $40 for two and that’s high for families.
Food Quality: my order didn’t come out correct and when they went to change my order, they brought me back my old fries, and unfortunately, these are just basic frozen fries cooked in oil. They were cold and smell like chicken oil. The milkshake was great.
The sauces aren’t anything special Not like other restaurants that have secret sauces.
The chicken itself is thin and was overcooked. I had different chicken sandwiches from KFC and Popeyes that were very thick compared to this Sandwich. For crying out loud this is a company through Shaq and he’s a big boy…hook a sandwich up. My cheese curds were small and not like the picture and were overcooked so there was no more cheese in my cheese curds.
Cleanliness: bathrooms are pretty clean and the floors in the restaurant are pretty decently cleaned. However, the tables, however, wasn’t wiped down so we had to wipe them down.
Employees: they were friendly and patient while ordering.