Jimmy John's

3.5
202 reviews

About

Sandwich Restaurant

Location

Jimmy John's
8074 160th Ave NE, Redmond, WA
98052, United States

Hours

Reviews

3.5
202 reviews
5 stars
80
4 stars
44
3 stars
21
2 stars
8
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude service, long wait times, and frequent order mistakes, indicating a significant problem with staff training and management.

Food Quality

While some customers enjoyed the sandwiches, many noted inconsistencies in quality, including missing ingredients and stale bread.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the dining area and issues with food hygiene, such as finding hair in sandwiches.

Staffing Problems

Many reviews highlighted the establishment being understaffed, leading to slow service and poor customer experiences.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
  • NO
    niyte owl
    Oct 29, 2025
    1.0
    Rudest service I’ve ever experienced.
  • AS
    arman sesar
    Sep 3, 2025
    1.0
    Literally the worst consumer service here, every time, out of every Jimmy John's I've ever been to, congratulations.
  • MM
    Marg
    Aug 19, 2025
    5.0
    Delicious, as usual. I love Jimmy John's.
  • CP
    Casey Peay
    Dec 21, 2022
    4.0
    Nice clean Jimmy John’s. However, hours seem to be shorter in all Jimmy John’s near me. I have tried to go at night and most are closed.