Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.
Customer service experiences vary widely; some staff are praised for friendliness and helpfulness, while others are criticized for rudeness and inefficiency.
Order Accuracy
Many customers reported issues with incorrect orders and long wait times, leading to frustration.
Product Quality
While some smoothies and bowls are enjoyed for their taste and freshness, others are described as watery or poorly made.
Pricing Concerns
Customers frequently mention that prices are high relative to the quality and portion sizes of the products.
Staffing Issues
The business is often noted as being understaffed, contributing to slow service and long wait times.
JP
Jessaka Powers
2 days ago
5.0
The staff here are consistently attentive, friendly, and make the best smoothies!
My go-to is a "Mango-a-go-go" with cocowhip on top. If I get extras like a multivitamin or protein: they are generous not to short me and put it into the next size up cup.
Because of this consistent excellent service and product: I go out of my way to visit this location even though it isn't the one nearest me.
AM
Anton Mazepa
Nov 11, 2025
1.0
Did not receive my order, extremely rude customer service, DO NOT go here.
GL
Guilherme Becker Lamounier
Nov 9, 2025
1.0
Terrible customer service, I’m not buying here again. I placed an order and it took almost 30 min to get it done. Way beyond what the app provided me. And the salesperson just served a big group of people that arrived way after us, apparently they were friends of the staff. They took the preference and were placed first in the queue, and the staff was super busy serving the folks who arrived after us, we had to wait a long time after finally getting our order done. They were pouring the whole blender content into their cups and putting leftover remains on ours, when I grabbed my supposedly large smoothie it was half empty, and missing the add-ons I selected in my custom order, the salesperson pretended nothing happened. I can’t believe I’m paying an overpriced, half empty, smoothie to be treated with a terrible customer service. Never again, I’d rather do my own smoothies at home, way cheaper, healthier, and tastes better
VV
Varun
Oct 18, 2025
5.0
This Jamba juice is great. I go here most mornings and the people who work here are really friendly and generally have the orders completed really fast and done with care.
TH
Tressa Halcrow
Jul 19, 2025
1.0
I just paid $20 for two small (16 oz) strawberries wild (whey protein added) Jamba juices that were so watered down or iced down that the only flavor that was left was the whey protein. They had to pour them into large cups because they made them “too big”. The flavor is horrible. How hard is it to follow a standard simple recipe to make a smoothie? This was an employee simply not caring enough to do their job well, and at $20 for two small smoothies, that’s ridiculous.
What types of products does Jamba in Redmond offer?
Jamba offers freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements made with premium ingredients free of artificial flavors and preservatives.
What are the operating hours of the Jamba location at 16002 Redmond Way NE?
The Jamba location in Redmond is open daily from 8:30 AM to 8:00 PM.
Does Jamba in Redmond offer delivery and in-store pickup services?
Yes, Jamba in Redmond offers both in-store pickup and delivery services for customer convenience.
Can I order from Jamba in Redmond online?
Yes, you can order online directly through Jamba's website or their app available at the Apple App Store.
What categories does Jamba in Redmond fall under?
Jamba is categorized as a Juice Shop and falls under the Jamba brand.
What nearby places could I visit before or after my Jamba visit in Redmond?
Nearby places include Victoria Spa for wellness and relaxation, Lucky Dog Equipment for pet supplies, and Trader Joe’s for grocery shopping.
Are there any food options near Jamba in Redmond?
Yes, nearby food options include Jimmy John's for sandwiches, Zeek's Pizza for pizza, and Paris Baguette for coffee and pastries.
Where can I find fuel stations near Jamba in Redmond?
There are two nearby gas stations: Chevron Station / Extra Mile Redmond and 76, for convenient fueling needs.
Does Jamba in Redmond participate in any customer reward or gift card programs?
Yes, Jamba offers rewards and gift cards as part of its services to enhance customer experience.
How can I contact the Jamba location in Redmond?
You can reach Jamba in Redmond by phone at +1 425-531-8000.