Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including long wait times, forgotten orders, and rude staff.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, such as missing items and incorrect food.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and poorly prepared meals.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of acknowledgment.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty floors and unwashed hands.
DP
David Paronteau
Oct 31, 2025
1.0
Went through the drive up window, found out they totally screwed up our order. Told me I have to drive all the way back to get a refund on my credit card. Manager not helpful at all. This used to be a good place for a quick lunch but with the poor food bad service and poor management we won’t be back!
KA
Kat Askari
Oct 19, 2025
3.0
Depends on the day and team that are working. Somedays the line is insanely long and your frosty will be more like a chocolate milk, other days everything is perfectly fine. The above is true even if you're using the app to place your order.
TS
Tyler Simmons
Oct 18, 2025
1.0
Out of the 5 times I’ve ordered food here, all 5 times they’ve forgotten the sauces. No matter how many times I remind them please don’t forget the sauces.
TF
Tay Fresh53
Oct 3, 2025
2.0
Poor customer service they forget orders alot and the kids that are taking the orders are rude nuggets are not crispy also they dont have sweet and sour sauce anymore only sweet chili it's disgusting they also offer a 50 pack of nuggets on mobile for 14.99 at this location but without the sauce I dont recommend
LF
Lynne Fijalka
Sep 26, 2025
1.0
Don’t waste your time here. My kid loves the nuggets at Wendy’s. We showed up and the drive thru line was around the building. No big deal we will eat inside. Go inside there a few people in line. However it took 20 min to get through 3 people. Then I waited another 10 min and the line is out the door now. The guy at the register says sorry my screen is full of orders it will be a bit. We waited another 10 min. He says sorry mobile orders keep coming in and they take priority over everything else. He says they have people or delivery services picking them up. I left after this absolutely horrible service and business model. We will take our business elsewhere Wendy’s obviously does not care about it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Puyallup, WA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Puyallup, WA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (253) 770-3759.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 10220 Sunrise Drive E Wendy’s serve breakfast?
Yes, this Wendy’s location in Puyallup, WA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 10220 Sunrise Drive E?
The drive-thru is open Monday to Thursday and Sunday from 7:00 AM to 1:30 AM, and Friday to Saturday from 7:00 AM to 2:00 AM.
Does the Wendy's at 10220 Sunrise Drive E serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Puyallup?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order delivery from this Wendy's location?
Yes, delivery is available where supported. Check availability by entering your delivery address on Wendy's app or order.wendys.com.
Is the Wendy's at 10220 Sunrise Drive E currently open?
Yes, Wendy's at this location remains open and committed to serving quality food every day.
How can I provide feedback about my experience at this Wendy's?
You can contact Wendy's customer care via live chat on their contact page, call 888-624-8140, fill out their customer satisfaction survey, or call the location directly at (253) 770-3759.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition info can be found on order.wendys.com, the mobile app, or in-restaurant. Nutrition info updates as you customize your order.
What nearby places can help me find Wendy's at 10220 Sunrise Drive E?
Nearby landmarks include Walgreens for convenience, Chevron Station / Extra Mile Puyallup for fuel, and Mount Rainier National Park for outdoor activities, helping you locate and plan your visit to Wendy's.
Are there other fast food restaurants near this Wendy's location?
Yes, nearby fast food options include McDonald's, Taco Bell / KFC, Burger King, and Chick-fil-A making it convenient if you're exploring dining choices in the area.
What services are available near Wendy's at 10220 Sunrise Drive E that might be helpful to customers?
Near Wendy's, you'll find services like Umpqua Bank and Columbia Bank for banking, Western Union for money transfers, LibertyX Bitcoin ATMs, and a Redbox kiosk for entertainment rentals, enhancing your visit experience.