Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 724 Shaw Rd. East in Puyallup. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported poor service, including long wait times, unacknowledged orders, and rude staff interactions.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
Customers expressed disappointment with the quality of food, noting issues such as cold meals, insufficient fillings, and overall inconsistency.
Cleanliness and Atmosphere
While some praised the cleanliness of the location, others mentioned a lack of attention from staff and an unwelcoming atmosphere.
Positive Staff Experiences
A few customers noted positive interactions with specific employees, highlighting friendly service and helpfulness.
MH
Matt Huit
Feb 19, 2026
1.0
They will not take your order at the counter, you have to use the kiosk. After waiting 45 minutes for my food last time, I will not be returning.
JS
Josh Sias
Feb 14, 2026
1.0
Food was cold, and had the smallest amount of chicken on my challupa, the bean and cheese burrito was basically all tortilla and very little filling. I won't be back any time soon.
TH
Thomas Hannigan
Feb 9, 2026
1.0
I showed up for breakfast at 7:07, they tell me they can’t serve me don’t give me a reason and tell me I have to get out of the drive thru and sit in the parking lot and wait and get back in line later if I want food. Now I got no breakfast before work
JW
Jesse Weaver
Jan 24, 2026
5.0
The food reminds me of being a teenager, except for way more expensive. The staff is friendly and seems to genuinely enjoy working there. They are good at keeping orders accurate too.
AC
Aileen M Cruz
Jan 18, 2026
1.0
I have been to this location on and off through the years since they opened in July 2020. I recently paid a visit on 1/16/26. I placed 2 mobile orders separately. The first order was for me to dine in and eat. No one announced my name. The app noted my order was ready. I stood waiting by the mobile order pickup section at the plexiglass, people were not looking over at me. I decided to take a peak and noticed my order was there. so I yelled “I’m grabbing my order”. One of the workers just looked at me and nodded “ok”.
I ordered the Cantina Chicken crispy taco. 🌮 it was ok 😒
I placed a second mobile order to go for my husband. I went to the restroom to wash my hands and came back and waited again. No one called my name so I went again to the pickup section and noticed my order was there. I stood there and no one looked over so attempted to grab order and I yelled again “I got my order “. A male worker with glasses said “You need to call me to give it to you, you’re not allowed back here it’s considered trespassing “. I replied with sorry but no one is acknowledging I’m here that’s why I am grabbing my order.
As I read through several of the reviews here. It appears that this is a common issue with this location. I don’t want to experience this again. I’ll go to two other locations that have been good with their mobile pickup orders.